StoneBridge Heating & Air Conditioning

Technician was very knowledgeable. Checked out my unit for efficiency and found nothing wrong. Their $79 tune up special is a bargain. It could head off a problem before it happens. We all know what it’s like to have your A/C go out at the worse time. Will definitely use them in the future. Thanks to Danny - nice guy.

Tech Daniel Espinoza was very knowledgeable and explained to me what might be wrong and the prices to replace various components. Fortunately it was just the capacitor (as he had predicted) so the cost was not high.
Daniel is also a great teacher - he explained to the guy working with him what and why and how their procedures are done. I was very happy with Daniel Espinoza and the work done.

Received excellent service from Mackenzie Ryan. He was very informative, professional and friendly. The entire experience was a positive one from the receptionist who received our call and scheduled us, to the technician and the service he provided.

So...appreciate the prompt service! Very professional. Wonderful to have air conditioner working again!

Ryan is always a great person to talk with about your problems and is always very helpful to explain things so that you can understand them and understand what they can do for you and your family
Thanks

Signed up for their total comfort club subscription a while back and forgot I even did. Got a call from their office proactively and told me they were coming out as soon as I was available to do a maintenance check on my a/c system. I figured it would be just like a gym who makes money off of people forgetting they even had a membership but Stonebridge actually seemed to care about making sure I was happy and getting a great value for my money.

Stonebridge came out and told me that I needed a new AC unit. Mine was not worth repairing. 30 minutes later I have a salesman at the house with a quote to install a unit as quick as the next day.
With second opinion my AC was up and running in about an hour.
Beware! I don't know if their techs work on commission or not, but kind of scary.

Had used them I the past but this time I wasn't too impressed. Paid over $650 for a little coolant and a capacitor. Seemed a bit much. Said he couldn't find a leak but it would be $3500 to dig into it. Wanted to sell me a new unit for $8500.

Didn't even clean the outside unit or anything. Called somebody else. Cleaned the outdoor unit and worked much better.

They have radio ads where they say they can fix things and not just sell new units. Didn't get that vibe.

Noticed my house was getting really warm. I went outside to check the A/C unit and found ice on one of the pipes building up. I shut off the A/C and called Stonebridge (because I had heard their radio ads so many times) after normal working hours. They called me back within the hour and talked me through some steps to get my A/C working again. He said that if it was freezing, there is nothing that can be done until it thaws. Told me to change my filter after running the fan for a while. Once I noticed the air was blowing strong again, I turned the A/C on and cool air was restored! The tech just as easily could have come to the house, told me there was nothing he could do and still charge the dispatch fee, but he didn’t. I am highly impressed that he took the time to talk me through the problem on the phone and wasn’t concerned about any charges. They have proven to me that they really do live up to their ads on the radio. Will definitely use them again when needed and will recommend them, always.

I came home to a very hot house at 5:45 PM, called Stonebridge and had someone out in less than 20 minutes. The technician, Cody was extremely helpful, very pleasant, and really informative. We have a super old system and not once did Cody try pushing to sell a new system. Cody simply fixed the issues causing the system to not work and then told me what could be done in the future to have a better system. Very pleased with the work completed.