Pro-Tech Services Air Conditioning And Heating

Very responsive. On time and efficient. They were able to take care of the issue within 24 hours of scheduling repair. The technicians are very professional and knowledgeable. Will continue to use this company for future services. Thank you Pro-Tech Services

I had my ac unit go out and they did a great job replacing my unit. Devon was very knowledgeable with everything and kept me informed with all the repairs and new installation they did. Thanks to both Devon and Ezequiel and crew for our new ac unit and helping my family and I keep cool again this summer.

Pro-Tech was contacted on 9/19/22, that my air was out. THEY rescheduled 3 times, once they came, they took one of my personal fans from the living room without my knowledge and used it in attic, because they were hot. They asked for cold water, I stated I had bottled room temp water, they said that would not work. I was not told the purpose. I was able to give them cold water. after a while, they stated they were not able to fix air until a part comes in on Monday 9/26/22. After they left, there was a brown spot on my ceiling in living room that looked like a leak from attic. I did not hear anything from them on Monday. I finally sent email on Tuesday 9/27/22 to get an update. They stated part will not come in till 10/5/22 and they will be at house to fix it then. They did not come until 10/6/22 to fix air. Yes it is fixed but their communication is horrible, and taking something to use because they are hot... well, I was hot for over 2 weeks 90+degrees in house with windows up and fans on. Yes they fixed issue but I had to complain twice because no one reached out to me for an update, still left with brown spot on ceiling, was not updated if there was a leak.

Super friendly and professional. Slightly frustrated with the LACK of quality customer service I was receiving as I was reaching out for quotes . I was recommended to pro tech services, Carmen was glad to help and was very thorough. Install went quick and seamlessly. Thank you guys for getting us taken care of. Definitely a 5🌟experience!

I may not have used this business yet but I sure will! These guys just helped tow my car down the road to a gas station after seeing me push my vehicle in the center lane up a hill. They were quick to act and kind even when they didn’t have to be. That’s what I call character. I’d recommend them solely based on that Alone. You know that if they care this much about a random stranger on the street just imagine how well they are going to take care of your heating and air needs. Thank you for your help and you guys will be the first I call.

They were very quick to respond when I called for the appointment. Gave me a quote and did not feel pushed into going with them for the repair, although their professionalism made it a deal breaker! The service was very quick and informative. I am very pleased with their service.

Geraldo and his guys have been fixing our old unit for years and have always been fair and honest. We finally decided to get a new system and they were awesome! Got to us quick and had the install completed faster than I would have thought. They always explain everything well and are very friendly. We are customers for life!

Very good service, 100% recommended

I love them!!! They have done a great job and are very kind. Mostly love how reasonable they are. I have referred them to some of my friends and all been satisfied with the work. Using them for life wouldn’t trust anyone else ☺️

Gerardo came out to fix the heat on my AC unit. I had to contact him to set up a good time where someone could be home to let him in and make sure my dogs weren’t in his way. He got back to me really fast and agreed to contact me 30 mins before arriving on the scheduled day so that I could contact family to come to my house while I was at work.

He fixed the issue in about half an hour and was very professional and courteous. Definitely recommend.