I have used Four Seasons Heating and AC for 5 years for my business property. I have always been very pleased with the service. BUT today was a whole new story. I had requested that they come out to check to see if the insulation on the air ducts was still intact, the service tech was checking everything else first. Ok fine. After I came downstairs from an appointment with a client the tech was gone and was letting the unit thaw out ( it was froze up). He said he would be back in a couple of hours. SIX hours later I am making my the second call to see where he was. They had sent him on other service calls..one of which was is another town according to the manager. I made this appointment 1 week in advance but I was told that when they have to wait for it to thaw they would come back whenever they can. It was my appointment time. I can understand going to one other call or 2 short calls while waiting but 6 and half hours we were left without air-conditioning.
I thought there was something big wrong with my AC, but it was just a slight leak, so he recharged it for me, fixed the leak, and showed me how to recharge it myself if I need it in the future. Very reasonably priced as well!
We had a problem with a AC coil that was on back order due to Covid, they worked with us to get a repair made. All the employees that came out several times were friendly and professional.
VERY PLEASEED AND EXTREMELY HAPPY WITH THEM..VERY PROFESSIONAL..THANK YOU TIM FOR TAKING CARE OF US!! CALLING ,BEING PROMPT, AND CURTIOUS ..HIGHLY RECOMMEND THEM AND WILL DEFINITELY USE AGAIN!!
Vicky Wells
I have used Four Seasons Heating and AC for 5 years for my business property. I have always been very pleased with the service. BUT today was a whole new story. I had requested that they come out to check to see if the insulation on the air ducts was still intact, the service tech was checking everything else first. Ok fine. After I came downstairs from an appointment with a client the tech was gone and was letting the unit thaw out ( it was froze up). He said he would be back in a couple of hours. SIX hours later I am making my the second call to see where he was. They had sent him on other service calls..one of which was is another town according to the manager. I made this appointment 1 week in advance but I was told that when they have to wait for it to thaw they would come back whenever they can. It was my appointment time. I can understand going to one other call or 2 short calls while waiting but 6 and half hours we were left without air-conditioning.
Carl Etheridge
I thought there was something big wrong with my AC, but it was just a slight leak, so he recharged it for me, fixed the leak, and showed me how to recharge it myself if I need it in the future. Very reasonably priced as well!
John “John Maddox Outdoors” Maddox
We had a problem with a AC coil that was on back order due to Covid, they worked with us to get a repair made. All the employees that came out several times were friendly and professional.
Harrison Roberts
Great company to work for. Great company to do business with, they do amazing work out of good pace.
Krissi Lester
VERY PLEASEED AND EXTREMELY HAPPY WITH THEM..VERY PROFESSIONAL..THANK YOU TIM FOR TAKING CARE OF US!! CALLING ,BEING PROMPT, AND CURTIOUS ..HIGHLY RECOMMEND THEM AND WILL DEFINITELY USE AGAIN!!
Alyx Pace
They are always so friendly and do a great job!
KG Gent
Do great work very professional
Loyalty Gallow
Ok