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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

ETR Air Conditioning & Heating Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sue Kiely

My thermostat failed during the night and I could not shut off the fan which was blowing cold air. Tyron quickly analyzed the problem, got the fan turned off, replaced the thermostat, checked the heating system to ensure there were no other issues and left me with a warming house. I am most grateful for his swift and efficient work.

Carl Ackermann

Dylan was awesome, we have a brand new hoshizaki ice machine and it stopped working. He was quick to find the problem, got the parts and fixed it perfectly. This is a top notch company with great service and communications.

Janie Howard

Your company was referred to me and I am thankful for that. I could not have asked for better service or response time. The technician kept in contact with me during the process of service my parent's HVAC and was very kind, caring and professional. I will use your company again for me heating and air needs in Gilmer. Thank you for your help in taking care of my needs. We are able to move on with the sale of my parent's home because of your quick response and professionalism. I will refer you to anyone that asks me for someone to call. Thank you again, Janie Howard

Steve Miller

Jesus Estrella came out to service our HVAC unit today and did an excellent job. He was very kind and answered all of my questions. Would highly recommend!

Camille Ross

I have used ETR for approximately 18 years now.
All of their techs are courteous and professional, but Larry was the most thorough and kept the most notes on my 4 systems. He explained everything in a very clear manner. I felt like he went 'above and beyond' I will request Larry Smith every time I have my bi-annual maintenance service!

Neal Hightower

Larry Smith is a very professional and knowledgeable service rep. Went over all the work he performed and what to looking out for in the future. Would highly recommend him to anyone

Mel Williams

Bradley did a great job, not only accessing the problems, but also taking the time to explain the problems in great depth, so that I could have a better understanding of the issues.

Sonya Minnerly

The technicians at ETR are all friendly, knowledgeable and courteous. ETR is a first rate business.

NYTA fields

The service was good, the tech Emmanuel Martinez was excellent very helpful explaining everything very well service was excellent!

David L Cox

Larry did an exceptional job this week servicing our 2 units. Worth every cent; saves in the long run. We highly recommend ETR. We have been dealing with them for 5 years now (including a big install). I would trust no one else !

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