Coy Dodd Air Conditioning, Inc.

We’ve used Coy Dodd on several occasions and are very appreciative of their service. We feel that other companies have maybe tried to take advantage of us. We trust Coy Dodd and we trust Angel…the best technician in the land.

I had about as great an experience as anyone could hope for with this company. My AC went out July 4th and by end of day July 5th, Angel had me up and running.
He arrived during the two hour window they estimated and was able to diagnose the issue and make the repair inside of 2 hours. He was professional, personable and readily shared useful information throughout the process.
I will absolutely call Coy Dodd the next time I have an issue.

I had a problem with my house not being able to cool down to a reasonable temp. Even in the morning, the temp is in the high 70s and cannot reach the set temp of 75. I can understand it not being able to get low during the day when the outside temp is 100, but at night, the units should be able to cool the house. Measuring the temps of the air at the vents, they're not even cool.

The A/C guy came and checked the outside units and in the attic and said the system is fine/refrigerant is ok, and ended up just cleaning the coils. This did NOT fix the problem nor did it identify the problem with the unit.

Now, I'm not an A/C pro myself, but I checked the temperature of the air after the expander myself, and it's in the high 70s. I would expect the air temp at the source to be cool (like in the 50s) for a properly functioning A/C unit. How can the house cool down if the source is not cool? I feel that an A/C professional should have recognized this and should have done more to diagnose the problem. Will be calling a different company to come and figure this out.

These guys are great! My AC went out, and they didn't have the fan motor in stock. It was ordered...got here fast...and I was in business! Very nice people. Very knowledgeable. Answered all my inquisitive questions.

4/13/2022 update
Once again, I had problems with my air-conditioning. Coy Dodd came out, diagnosed, found the "manufacturers solution", and ended up with an alternative solution that saved me $300! You cannot beat these guys!!

Great service, very responsive on time, I have used Coy Dodd AC for years and they have always done a great job. I highly recommend that you call if you need AC work done.

I am absolutely impressed with Coy Dodds Air Conditioning, Inc! From the time Jeff came out and gave me an estimate and through the time of installation of a new heat and ac unit, I was treated professionally, fair and courteous! The installers went the extra mile to fix my siding where the unit had to be replaced. As a single woman, that was huge! Also, the value can NOT be beat! I had 5 other companies come give me estimates before having Jeff come. Thank you for putting your customers first!

We got exceptional service at the last minute today from two technicians Mark & Ben! Our heater would not kick on last night and it was a bit chilly in the house this morning to say the least! Mark and Ben were very professional and proficient with their time knowing I had to get back to work! Thank you for the services today and wound highly recommend them! Thanks Denise & Rick Neal

I called on a Friday morning and they were at our house by 2pm that same afternoon. The technician changed the contact and starter kit on our larger outside unit and gave our smaller one a look over in about an hour’s time. He still took the time to explain everything to us and answer our questions. He even gave us insider tips on our older units instead of just sales pitching to replace them. EXCELLENT customer service for a very affordable price!

I have lived in Tyler for 20 years. I bought a complete new unit in 2011 from a friend who retired from servicing A/C units. He recommended that I call Coy Dodd and set up a yearly maintenance program and that if I had any problems they would be the Best. It was the Best advise he could have given me. Coy Dodd has been my go to for A/C problems ever since and will be as long as I live and have a home in Tyler, Tx. They are professional, courteous, and extremely knowledgeable. But most of all, Honest. I never feel like I'm getting gouged for a repair or service. I feel like they are old friends of mine now, from Stephanie's kind and professional voice when I call, to knowing I will get one of the best technicians in the area with Mark Rogers.

Their Slogan is so True "Air Conditioning Problems, Call Coy" I do!

These folks always take good care of us quick, fast and in a hurry!