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    Tom's Quality Comfort Air & Heat Reviews - 34

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Thomas Smith

    Tom’s installed a new system in our home about four years ago. We have had some issues with damper motors. Tom’s has been extremely responsive in fixing the problems and stand behind their work. I highly recommend them if you need a new system or repairs.

    Rangerusa1111

    Tom's Quality Comfort is a top notch HVAC Company. I have used their services for news systems and repairs since I moved to Texas over thirty-years ago. They are always professional, courteous, and trouble shoot and diagnose issues promptly. They make great efforts to service your systems in a timely manner, even when Houston is in a major heat wave or its occasional cold snap. In sum, without doubt or reservation I recommend Tom's Quality Comfort for your heating and cooling needs. You will be provided great service at fair cost without being taking advantage of in times of need.

    Dean Eason

    Both Jordan and Scott are examples of the professionals who you want servicing your AC needs. We have used them several times and not once I have been disappointed in the level of service and prompt attention to our needs. Thank you both for your commitment to service excellence.

    Matt Davidson

    I have owned 8 properties around Tomball for 15 years, so I have used many AC repair services. I recently started using Tom's, they are by far the most trustworthy, reasonably priced service I have ever used.

    Kathy Metzger

    We have been customers of Tom’s Quality Comfort Air & Heat for almost 10 years. During that time, we have come to appreciate the professional, experienced, and excellent work that this company provides. They have been there for us each time we got into AC or heating trouble. Over the years Scott and Jordan have come to our home and diagnosed and fixed problems ~~ often as quick as they could be available (very inconvenient for them at times). They diagnosis problems correctly, they solve problems, and they take professional care in their work. And … they do this with genuine friendliness that makes every situation so much easier to navigate & resolve. Most recently we had an 8-year-old AC compressor fail. When the manufacturer refused to honor the warranty, Tom’s stepped in and did honor the warranty at their own expense. They replaced the old compressor with a new condensing unit (10-year warranty) and we only paid for labor and freon. Everything was handled with care and speed by Jordan & Eric (a huge help since we were in high summer temps). We hope all the folks at Tom’s are blessed, as they have blessed us over the years!

    Grant Newton

    Many businesses might put warranty work at the bottom of the appointment list. NOT Tom's Quality Comfort! Scott was at my home within a half hour of my call. He took care of the problem AND checked over both AC units while he was here.
    THANK YOU, for GREAT customer service! I would highly recommend Tom's Quality Comfort Air & Heat.

    Paul Sides

    I recommend Tom's Quality Comfort for AC/Heating needs. I was lucky to choose them to replace our entire AC system several years ago and can't say enough about their people and professionalism. We had them come out recently to help with a heater problem and had just as good of an experience. It's nice to have people you trust help with needs as important as your family's comfort! Thanks Tom's Quality Comfort Air and Heat!

    michael dwyer

    These guys do great work I wouldn't use anyone else on my home.

    Scott Hubert

    I used Tom's Quality Comfort for the first time this past week based on a recommendation from a neighbor. I was impressed to the tenth degree. My technician, Scott, showed up with a great attitude and ready to work. My problem was not as bad as I anticipated it to be. Yet, Scott treated me as if I was his only customer for the day and gave me pointers along the way. I was amazed at the level of service Tom's offers. They were also very fair and reasonable in their pricing. I'll refer them to neighbors and will use them for all of my future HVAC needs. Thanks Tom's team for such an incredible experience!

    Joel Walls

    Tom's QC has been taking care of my AC systems for about 4 years and I can't recommend them more highly. They are prompt, tidy, reasonably priced and just nice to do business with. They recently replaced a compressor at no cost even though warranty had expired several months earlier. That saved me over $1000.

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