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Lakewood A/C Reviews - 53

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
sally Barber

Lakewood AC helped me when I was I the final stages of selling my home. They did a diagnostic evaluation and then told me exactly what I needed to do right away and those areas that could wait for a few months. They came back to install parts over a 5 day period and kept me in the loop all the time. They were always on time and left my home without leaving any mess. I would highly recommend them to anyone who needs a professional and very customer-focused AC company

Kathy Lunsford

Our air conditioning unit went out last summer when the temperatures were very high. Lakewood A/C came out and quickly diagnosed our problem. They explained in full detail our options and were very helpful in our selection of a new unit. Everything was completed within a 2 day period and we were back in a cool home with complete satisfaction. There were several follow-up phone calls from them to make sure that everything was working properly and that we were completely satisfied. We would highly recommend Lakewood A/C to our family and friends and we look forward to using them for any future needs that we may have.

Kodie Kissel

We recently had Lakewood AC look at our AC because it wasn't cooling correctly. Upon their evaluation it was determined that a new unit was needed (ours was over 20 years old). We cannot say enough nice things about Xavier and Nick that came out and did the work. The were both extremly hard working, and it was great knowing that we had such honest and trustworthy people in our home. We highly recommend Lakewood AC!!! They are extremely reasonable and don't charge you for things that you don't need. Best of all... GREAT CUSTOMER SERVICE!! Thank you guys!

Gail Bowlin Reyes

Lakewood A/C was very responsive when we called with a problem that we had been having for over a year with the system cycling in lieu of turning off. They replaced a board for $380 but that didn’t fix the problem. They came back out and determined that that the Nest thermostat was not working properly. Nest replaced the thermostat and Lakewood came back out to install it. They refunded the $380 less the time spent replacing the thermostat. This was extremely fair. We signed up for their maintenance and will absolutely use them again.

Joe Allen

I highly recommend Rod and his team at Lakewood A/C. They have installed two Trane systems for us and we are delighted. We were impressed with the first job so we knew we would be happy to select them again for the second. Rod and his team do excellent quality work and we are very satisfied with both jobs. Very positive experience and we are so happy with our cool and comfortable home!

Orange Payment Solutions

Saturday at 7 PM: I came home to a house that was getting hotter and hotter by the minute.
Lakewood A/C let me know that a technician would be at the house in 45 minutes.... 45 minutes later that technician was already working on that A/C unit for 15 minutes!
Unfortunately we needed parts to be ordered and they were not available on Sunday but the wonderful people at Lakewood A/C came back on that Father's Day Sunday and helped us out with some window air conditioning units to help keep us cool until the air conditioning was fixed.

I highly recommend them to anyone who is looking for quick response, professionalism, and excellence in service!

Carol Smith

Great service, competitive prices and friendly, knowledgeable staff! I used a different A/C & Heating service for years, but decided to get a 2nd opinion on replacing my A/C in Sept and was glad I did. Replaced it after 19+ years. The team that came to the house were hard workers and professional. I will work with Rod Bernal and his team in the future for all my A/C and heating needs and will recommend them to neighbors and coworkers. Great Job!

David Zeager

Had them replace our residential HVAC and it was done very well. Great price on great products. Very professional as well. They have a very long drive to my home, but I am happy they are still able to service my HVAC unit. I will keep using and recommending their services while they will still service my area.

Kyle Kilgore

They came out a year ago and won us over by their charm. But I'm sitting here now after spending $19k for 2 units and sweating in the middle of summer. We tried to get them to come back out earlier and finish the bad job they had performed. Huge gashes in the ducting for the sensors that never got sealed up. Nothing was to code outside, so we paid another $2k for that. They told us to stop calling or they would file a lawsuit against us. Please do not use this company. I beg you

Brad Jordan

After having multiple "leading" AC companies out and being quoted thousands of dollars for stuff that would have turned out not to fix my problem, I called Lakewook A/C on the recommendation from a friend at work. They got Dennis out to my house and after a few minutes he located my actual problem and a few hours later had me up and running perfectly for a few hundred dollars. I was quoted $12k by one company for a bunch of stuff that was literally nowhere near my problem. Needless to say Dennis and Lakewood A/C have a new customer and I will be calling any time I need anything and recommending them to my family and friends any time they need anything.

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