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ATS Mechanical Heating & AC Reviews - 53

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris Reimers

ATS just replaced both AC and furnace systems at my home and I had a great experience throughout the process. I worked with Brock who went above and beyond to make sure the new AC systems would provide the correct cooling and heating needs. Brook spent 4hrs in the hot attic just to assess the existing duct work and calculate what return and air supply lines needed to be replaced to have optimal airflow to each room. I received bids from two other reputable contractors and they didn't spend anywhere near the time ATS did on assessing what was needed, the other contractors just went with using the same ductwork the original home builder installed. ATS was also competitive in pricing and you cant beat them in service and value. These guys are true professionals!

C FOX FREEMAN

Exceptional Service and Professionalism - Highly Recommended!

I recently had the pleasure of working with ATS Mechanical to replace my old and dysfunctional AC system, and I cannot express how happy I am with the entire experience. From start to finish, ATS Mechanical provided outstanding service and demonstrated their expertise in the field. I am delighted to share my positive experience and give them the excellent rating they truly deserve.

Right from the beginning, ATS Mechanical impressed me with their promptness and efficiency. Unlike many other companies that make excuses about supply chain delays, ATS Mechanical swiftly arranged for the installation the very next day. They efficiently managed their relationships with distributors, ensuring that all necessary parts, including the condenser and evaporator coil, were readily available.

As a mid-sized privately-owned HVAC business catering to both commercial and residential clients, ATS Mechanical truly stood out. Their commitment to maintaining an elite status with the American Standard brand AC was evident from their request for Google Reviews. This commitment aligns perfectly with the reasons I chose their company in the first place. When I visited the American Standard website to find recommended partner companies in my area, ATS Mechanical had exceptional customer reviews, which ultimately influenced my decision.

ATS Mechanical provided me with a detailed and transparent estimate, which was reasonably priced. I appreciated their straightforward approach and the itemized breakdown of the costs. Throughout the installation process, Mario and his team exhibited utmost professionalism, even while working in challenging conditions, both outside and in the attic. They respected my home and made sure to maintain cleanliness while performing their work.

Another aspect that impressed me was the experience and loyalty of the ATS Mechanical team. They have technicians who have been with the company for at least a decade, and their dedication to continuous learning and understanding of AC technology was evident. The sales liaison who initially assisted me made it a point to gain in-depth knowledge from the most seasoned technicians, ensuring that I received the best possible service.

ATS Mechanical's commitment to quality was further demonstrated during the final Quality Assurance check. When a minor issue was identified, they promptly sent out their most knowledgeable technician, Tom Caudwell, who boasts an impressive 42 years of service, to address the matter. This attention to detail and dedication to customer satisfaction left a lasting impression on me.

Having dealt with several AC companies over the years, I can confidently say that ATS Mechanical is the company I will recommend without hesitation. Their exceptional service, professionalism, and commitment to customer satisfaction set them apart from the rest. I am thrilled to have found ATS Mechanical, and they have earned my loyalty. From now on, I will be relying on them for all my HVAC needs.

Thank you, ATS Mechanical, for providing an outstanding experience and ensuring my home is now equipped with a top-notch AC system.

Chris Brannan

The technician that came out to fix what should have been done the first time was very rude. Based on this employee I’d never use this place again. Wish I knew his name.
UPDATE: ATS installed a system in the company I work for. They had to come and fix some issues.

Dax

I had used ATS once before and they really impressed me with their creativity in addressing a very unique issue I was experiencing with my air system. Barry spent several hours of overtime figuring out the best solution for my issue, for which he did not charge me. Therefore when my evaporator coils appeared to be leaking, ATS was the first company I thought of. Jordan and Brock came out and explained the issues very thoroughly with pictures. They presented cost effective solutions and offered financing for the extensive project. I was approved instantly and the job was completed the next day. ATS continues to impress me with their responsiveness and efficiency. I highly recommend them.

R P

Originally called for mechanical service needed on furnace but ultimately ended up replacing our old tired out furnace. From the very first call initially for service to very end after install, ATS mechanical staff were all awesome!!! Very friendly, professional and accommodating thru the entire process. Also, prices are reasonable, not gouging like the big name companies. And, they don't try to up sell anything, we made all the choices with their professional guidance as to what works best with house size and budget size. All things considered, overall value is top notch! Thanks again to Jordan, Brock, Lily, and the installation team. At, Barry, worth honorable mention is Jordan. He is absolutely the best!!! He is very skilled, friendly, and just a great person who is so easy to work with, definitely a valuable asset you're lucky to have! :)

Robert Lenertz

I was leaving on a trip on 8/12/22. The firm was nice enough to come to my home on short notice, or so I thought. We wanted a check up and the refrigerant charged to the proper level. The technician told my wife that our system was on the verge of failure and there was no saving the outdoor compressor. He showed her some graphs and numbers to substantiate his claims. He refused to do any type of maintenance or to add refrigerant to the system. He claimed refrigerant cost more than the system is worth. He then moved to try to sell us a new ac system. He left, and later tried the same tactics on me via phone call, except to say now that the system might last five more years. We were fortunate enough to find another company to come out. They cleaned out the unit, put in oil and refrigerant. We went on a ten day trip and came back to a fully functioning a/c/ unit.
This firm appears to only be in the sell a new system business. Maybe not, maybe the issue lies only with the technician. They wasted a lot of our time.

Neil Crawford

Had an AC unit installed and had reached out to three companies. ATS was the most responsive and gave me a quote next day. Price was fair and unit was installed within a week. Install crew were great and there was a follow up the next day to check all went well. Would highly recommend!

Muhammad Khan

AH Mechanical did an excellent job. Before contacting this Company, I called All Fix Air Conditioning. They told me that both my AC units were broken and I need a new Split AC and a new compressor for my central AC unit. They were asking a lot of money. I Googled and found AH Mechanical With five-star rating. I called them, and they fixed my mini split for $89 and replaced my compressor for a very reasonable price. I highly recommend this company.

Mark Bright

Barry (the owner) was very responsive and helpful on my initial call. He took the time to ensure I fully understood the options, cost, and process for the installation. Most other companies just wanted to get a salesman to the house to sell me product.

When he arrived at our home, he took the time to confirm the 2 new systems were sized correctly and provided us with options and pricing to consider. We never felt rushed, and he provided us the time and space to evaluate other companies and make a final decision.

The team who installed the systems were professional and efficient. Barry was there at the start and end of the job to ensure the install was as expected. They spent time to do some tuning to ensure the systems were working perfectly before requesting payment.

I highly recommend ATS for service or install.

Rob Lujan

I've had ATS replace both our A/C units on two different occasions. ATS are good people, quick to respond, professional, have solid technical understanding and easy to work with.
If you're looking for a company you can trust and count on, you won't be disappointed in ATS.

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ATS Mechanical Heating & AC Hours

  • Monday 8 AM to 9 PM
  • Tuesday 8 AM to 9 PM
  • Wednesday 8 AM to 9 PM
  • Thursday 8 AM to 9 PM
  • Friday 8 AM to 9 PM
  • Saturday 8 AM to 6 PM
  • Sunday 8 AM to 5 PM