Air Energy Air conditioning And heating

I called Air Energy for an estimate on replacing my HVAC system. Marcos came out, let me mention first in our current situation, he wore a mask and put on covers on his feet before entering my home. He went in the attic and assessed the current system plus looked at outside unit. He was pleasant and professional. I think the estimate he gave was fair and was very comparable to one of the other estimates I received. I noted one minor difference in the two and asked him to add that component and he did. There was no pressure from him and I told him I would be in touch. Sometimes you get people and you tell them that and they contact you to find out when they can start. Air Energy also has several companies, they use for financing with various options if you need it from 0% interest loans to low interest loans if you need that option. The loan company I went with the application was easy and I got immediate approval. You can decide to finance all or part of the total amount. Installation day - The crew arrived on time and they continuously worked until finish. Marcos is back and forth on site, but is readily available should you need him. Around noon I texted him to find out if I could buy the guys lunch...not realizing he was outside. He asked and they said maybe later, they did not want to eat at that time. They would rather get the bulk of the work done before they took a lunch break. Only made sense with them working in the attic in the heat of the day adding food to that, I truly understood. Oh yeah, forgot to mention when they came they put down canvas drop clothes to protect the walkways as they would have to access my hallway into my bedroom for the attic. They did a good job of cleaning up afterwards. The unit works really well heats and cools my home very quickly. The brand unit I got is a Goodman 3-ton, 16 seer. Comes with 10 year parts warranty, two years on the compressor and 2 year on labor by Air Energy. He took care of all the warranty information with Goodman and they emailed my registration certificate. If you are in the market, I recommend giving them a call and you can decide from there.

I had the pleasure of working with Marcus on one of the coldest days of the year in Houston. He was an excellent communicator and came out for my estimate same day. Not long afterwards, he had his crew remove my 4 ton furnace, and install a new one with a completely new exhaust outlet. It was 55 degrees inside before, and now I’m sitting comfortably at 70 degrees. He showed me how to operate my new control panel and even offered me tips on how to lower my energy usage and bill. Not only that, but he made sure that the garage was swept clean of any debris and they hauled off the old equipment! 5 stars!!! Highly Recommend!!!!

My A/C went out last night. Contacted my home warranty at 7:30 this morning and by 10:30 Marcos with Air Energy was here, and less than 1 hour later my unit was fixed, and all this on a Sunday morning. Marcos was pleasant and friendly, provided detailed information on the issue, and overall was EXTREMELY PROFESSIONAL! Thank you Marcos!!!

The crew was on time for repairs. They were polite and professional. The necessity of the repair was explained. There were plenty of pictures of what had to be done. Great and timely job! Thanks.

Best timely professional service with reasonable rates

I would definitely recommend this company. I have an older unit and the parts were hard to find. I told Marco that I have health problems and a small child & he came on Sunday to start the work. Marco went above and beyond I will definitely use them for all of my A/C needs in the future.

Just want to write how wonderful folks at Air Energy were when our AC quit working in peak of the heat. We called the Air Energy office in the morning and Carlos picked up the phone in spite of being heavily booked for the day he ensured we get someone who can get our AC going, he promised service as soon as he can get time and to our surprise he came within few hours, diagnosed the problem and fixed our AC so we could be comfortable. It was weekend and he came back on Monday to perform service he recommended and we agreed as preventive maintenance of our AC. We were very pleased with the quality of work and attitude and willingness to help by going extra mile. Our family really appreciated in hot Houston summer day. Our experience with Air Energy has been very positive each time we needed help and staff is very professional and courteous.

Sunil and Mahima Chaudhary

Installed new AC unit outside, condenser, evaporator and hardware. Removal of old unit, molded drain pans, etc. Cleaned up area after completion. Knowledgeable and courteous! Competitively priced!!!

I had air energy replace my full system units in my house marcos and his team were very thoroughout the process and everything i Would highly recommend them to anyone looking for a quiality and reputable hvac company thank you again.

I have been using this company Air Energy for the past 20 years for repairs and replacement of air and heating in our home. They always prompt and courteous. It's nice to have a service company I can count on.