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Quality Comfort Air, LLC Reviews - 58

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dorothy Libertore

I called Quality Comfort Air Conditioning and Heating when I started having trouble with my heat. It was pretty cold, so I was thrilled when they said they would be right out. He gave my unit a thorough cleaning, found my problem and had my heat going in no time. I appreciate the prompt attention I got, and will definitely use them again. I love a fair and honest business! Call them, you will be glad you did! Thanks again, Dot

Fatboy Slim

I don't give 2,3, or 4 star reviews. If you are really bad, you get 1 star as a warning to others. Conversely, if you are exceptional, you will get 5 stars as a recommendation. If the best you can do is mediocrity, it is not worth my time to review. That said, if I could give this company 10 stars I would. QCA has taken great care of all my HVAC needs over the last 3-4 years. This is exactly the type of company you look for in a service provider. They are responsive, do exceptional work in a timely manner, and consistently go above and beyond to make sure you are taken care of. Would and have recommended to my friends.

Rob MacEwan

These guys are the best I have come across for servicing my AC. Called last night and left a message. Rick called back within 15 min and they were here first thing today. Explained everything that needed replaced to get one of my units back up and running. provided some very useful tips to keep AC running smoother. will defiantly be using these guys in future.

Kevin Beck

Allen with Quality Comfort Air came to my house when my 18 year old AC unit wasn't cooling too well. He looked it over and told me it was low on refrigerant and it's an old unit that probably needs to be replaced and explained to me the rising costs of R22 refrigerant. I completely agree that my units are near end of life, but he said he would recommend refilling with refrigerant and see how it does this summer. He could have easily pushed for the big sale, but was open and honest, and he helped me out. My AC is colder than its been in years right now, and I know when it's time to replace who I will call.

Jason Tartaglia

Just had a new AC installed. Works great. Easy company to work with.

Update: These guys are great...had a power surge over the weekend which caused an issue with the AC and they were very helpful over the phone. Got me back up and running no problems.

Ken Rochow

If you are looking for a new unit - Quality Comfort Air is the place to buy that unit or service your old unit. Quality Comfort Air is very customer oriented and service is second to none.
Quality Comfort Air is exactly what the name of the company represents itself as.
It is a company based on Quality of product - American Standard and also Quality Workmanship.
Allen did a fantastic job of explaining what needed to be done as well as executing the process to get the old unit out and the new unit in.
Genel did a great job by arranging my initial appointment to determine if my old unit was still good.
Thank you for your service.

Beverly Holstein

I have been using Quality Comfort Air since my AC went out a couple of years ago. Allen is the best. Very friendly and knowledgeable about AC. You won’t go wrong using this company for your heating and cooling.

Dawn Witt

In 2010 my infant and I had allergies that kept turning into sinus infections. I had three other companies do an evaluation and quote, but no one could answer all my questions.

Robert did comprehensive testing on our house and presented a couple different options. He explained each detail with sincere respect, then left us to think it over. Although I am an engineer, HVAC is not my specialty. Robert offered even more information than just answering my many questions.

Four months later, when we were ready to install the dehumidifier and zone control, Robert closely supervised the vent installation team. The crew worked steadily to finish the job in two days.

Our 15 year old home was suddenly as fresh as a new build. Robert's solution was completely different from all the filters and UV systems proposed by the other companies. But the day after installation, we knew it was exactly the right answer. In two years, my son and I (and now our new baby girl) have not had a single sinus infection. I keep the relative humidity in the house at 47 to 50% when we are all well. And when the babies have a cold, I set the dehumidifier around 60% to help them sleep easier. I don’t use those room humidifiers from the drug store any more.

A year after Robert solved our air quality / allergen problem, our 15 year old system went out in the middle of the 2011 summer drought. Robert came out at 8pm and talked over our options. Although it was time to replace the coil and outside unit, he gave us the option of replacing the fan motor to postpone the large purchase one more year. He had the new fan motor installed by the next afternoon. It lasted a year, as he predicted. It gave us just enough time to save up for the new coil and condenser.

Just for my information, I got a proposal from another company before calling Robert. It was a reliable company I had used years ago for routine inspections. Their quote turned out to be a little bit more money for a slightly lower rated system than Robert proposed. Robert offered to install any brand or size unit we wanted. We went with his recommendation because it balanced cooling power and control features with cost.

We had the new coil and condenser installed in May 2012. Again, the installation went very well. Robert was on site supervising all day. The new system keeps our house at whatever temperature we set. It is a "set it and forget it" system. We have run it anywhere from 71 degrees Fahrenheit to 76 Fahrenheit with no hot or cold spots anywhere in our 2000 sq. ft. two story house. You know how you can have a dinner party and the house gets hot from all the people and cooking? - not so in our house.

In the recent 2012 July flash floods, our house was a constant 50% relative humidity. The new unit and dehumidifier Robert installed have kept us incredibly comfortable in any weather, for less money than other companies quoted.

Alan Walls

Great guys. Very professional. Replaced my entire A/C system. Very satisfied with the work done and the new system is saving me $$$ on my electric bill. Two enthusiastic thumbs up!

Joseph Deeb

we have used Quality Comfort for the last 10 years. Allen and Robert have been extremely helpful, accommodating, and knowledgeable. we always feel Comfortable calling Quality Comfort for help in AC and heating matters.

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