Morrow Mechanical

Scott was great! Very personable, informative and professional. Scott diagnosed our AC system and provided a quality solution and superior service!

Just had a wonderful experience with technician, Jarrod. He worked non stop until the job was done and done properly. He arrived at 12:15 and left at 9:30. Wow!

New HVAC installed by Jonathan and his crew: Alan, Eddie , and Dakota from Morrow.
They did a very professional job, and informed us as the install went along, very diligent with great focus on detail and respectful. I would recommend Morrow and this team for a new HVAC to be installed at your house!

I had my seasonal mentanance service done by Jordon Rivera , I informed him of a respitory problem that I was experiencing from my unit was installed 5-6 years ago
He recommended the air purification system
Patriot PCO . I was so happy to hear of a system that would help me to feel better that I
Immediately told him to install this system not
Knowing if it would solve my health problem(
Respitory congestion flue like congestion, constanty reaccuring) .
Well Jordan installed these systems in both my A/C units and I have not been sick since I
Slept restfuly that night every night since, and
Have not been sick since.
Jordon is very informative listen to his customer and very familiar with the product
His company offers , he also
Came out to address a issue with my out side
Unit making noise he diognosed the problem
As a issue with the fan Blair, reassured me the
That there was no immediate defect with the
Moter or the unit , I like that he took the time to explaine to me what I would observe if
The unit was really going bad and what the
Possible cause of the noise was.
He knows his product he is calm ,professional
And respectful to me his customer just a outstanding employee.

We really appreciated Matt Keville’s honesty, helpfulness and flexibility with our family. We will definitely be using Morrow Mechanical again in the future!

I purchased (2) Lennox XC16 Air Conditioners with Coil, Furnace, Pure Air Purification and icomfort S30 Thermostats. Living room is 4 Ton & Bedroom is 3 Ton, Two stage AC. My wife and kids have complained that it is too cold in the house as I was experimenting with temperature & humidity like a mad scientist for the first couple of weeks, air quality and temperature is perfect for the first time in 14 years!

James did a great job by walking my house to perform static pressure test prior to installation to confirm the ton size and new duct and return requirements. James was very polite, great at explaining and breaking down the technical details so that I could understand all aspects of the HVAC system. He was very nice and professional to work with during the entire process.

James kicked of the job with the installation crew every morning then returned in late evening for quality control checks. His attention to detail was outstanding and I felt like he was in charge of installing two units at his own house. He went above and beyond several times and even sent his crew a few days afterwards just to increase air flow for one vent. His lead tech, Nick, also did a great job installing and had great customer service skills.

This was one of the largest purchases I have made on my house, but totally worth it, our family comfort level is the best it has ever been and James and his crew really made the experience enjoyable. I will recommend Morrow to all my friends and family!

Justin did a great job by walking my house to estimate then returning to review the pricing and options, then returning again with the service manager, James, to test static pressure. Then returning to fill out final contract agreement and collect deposit. Justin was very polite, knowledgeable and nice to talk with during the sales process.

The pricing was hand written down, which was a little old fashioned, but a nice touch compared to everyone typically emailing pricing. He had a great attitude and did not pressure me or my wife during the process and explained the system details. He also was prompt to respond to my numerous questions and detailed emails as I researched for a month before purchasing.

I had (8) bids and met with over a dozen people at my house and I chose Morrow because Justin and James took the extra time to answer all my detailed questions in person, fair pricing and online reviews over several years. I am writing a review to show my appreciation for the excellent job everyone at Morrow did as well as the outstanding customer service they provided me. I will recommend Morrow to all my friends and family!

Just had Josh over to look at our heating. Super thorough, very respectful, clean and very easy to work with. Ask for Josh! My favorite part is that I received a phone call within my time slot to let me know he was running late and the new eta was within 5 minutes. Super considerate!

We have been customers with Morrow Mechanical for many years now. They have always sent the most polite people to service my air/heat equipment. Just today Josh Cover came to service the heating system and before anything was done, he talked my through what needed to be done and how the equipment was running. thank you, Morrow Mechanical, for all the years of service.

Excellent service and you pay for what you get.....fast and professional - Layne is very cool (no pun intended) yet extremely friendly and experienced with HVAC. Diagnosed quickly with rapid resolution.

I have an annual membership with Morrow Mechanical and have not regretted being their customer for several years now. Scheduling was simple and easy with Kimberly, I particularly enjoyed the kindness and care for the customer that I hear in her voice.

Joshua was the technician assigned to us, he came in, explained clearly what he was going to do for my heating checkup. Everything checked out, and since he was able to get the checkup done quickly, he went ahead and flushed out the AC system as well. Service that is quick, correct and without pressure sales tactics is what I enjoy the most about Morrow Mechanical.

For the kind of service that I receive, I feel the cost is right, I know some might disagree with that. But at this point, I will continue to be a customer.