KAC Express

KAC Express has been fantastic to work with. I have used them on two occasions, and both times I received quick and professional service. The first time my outside unit needed to be replaced, and Trung also checked out my inside unit. He very honestly told me it was nearing the end of its life, but that he would wait to replace it.

That was a year ago, and it finally reached the “needs replacing” point this week. One call to KAC Express (at 7am that was answered promptly by Trung himself) and he was out that afternoon to assess the situation. I was concerned that the necessary unit/parts wouldn’t be available with the shortage of electronic components right now, but they had everything I needed - and the entire job was completed the next day.

I cannot say enough about the conscientiousness of all the KAC Express employees I’ve had the pleasure of dealing with. It’s never a good thing to have a/c issues when it’s 97+ outside, but KAC Express’ quick response and superb customer service made it bearable.

If you need a/c diagnostics or repairs, do yourself a favor and give them a call!

I called them on a Sunday night, as that was the day the A/C quit working and was pleasantly surprised when they picked up and scheduled to come out the next day. When he arrived he was on time, friendly, and the repair were completed the same day for a great price. Highly recommended.

I found this business was 4.9 star 🌟 on Google. When he check Ac problem he said need to replace transformer and it cost $225 (included labor and parts) i agreed to do that and after he done, he ask me $ 325 and my AC was still not working. He told me that the tranformer was good but thermostat need to replace again, for replace thermostat he ask me $ 150.However i told him i will replace thermostat by my self because i know that my thermostat is good ( look like he was new for this nest thermostat). I bought new Thermostat for him and he can't replace again and he said wire cable problem and he check around two hour and he said again not wire cable that was the other part of Ac again he replace again but still not work my AC because he doesn't how to replace new nest thermostat. I give him fully charge my old nest thermostat and he was finally done thi jobs. I do not recommend this guy for who have Nest thermostat. And the cost of this repair too expensive and he took too many hours.

Trung just diagnosed and repaired our AC. Called him at 530p and he was here and had the repair complete by 645p. Nice guy, professional, and the price was really good. He will be our AC guy going forward.

Update: Called Trung 930p 7/10/22 due to having ac issue. I told him the symptoms and he was able to walk me through getting it going again at no charge. He followed up the next day to verify everything was still good. Thank you!

KAC Express exceeded all my expectations. Our old AC was dead and we needed a new one on the hottest day of the year. The owner jumped through hoops to get the equipment and had the new AC installed the next day. I was very impressed. The owner is hands on and even came to check to ensure everything was working as expected days after the install. His crew was very professional, respectful, courteous and knowledgeable. I would highly recommend KAC Express to anyone. You can't go wrong with KAC Express. They are dedicated and have a commitment to customer satisfaction. Thanks very much KAC Express.

Highest Regards,
Clint Tate

I have to units at home ant the unit that runs the second floor was not cooling, I called KAC and Mr. Trung was very responsive and scheduled a maintenance right away for the next day, he run a diagnosis in my unit and nailed the problem, basically the evaporator was done, KAC did a good job and they were very professional during the whole process and the price was a fair price with a year warranty, I defenetly will keep KAC as an AC company for any issues or maintenance. Thank you Mr. Trung!

My Ac went out Friday evening. It was so hot and unbearable by 10. I called 5 different emergency ac repair places I found on Google, nobody had any appointments available. I called KAC Express around 1145 and had an appointment for 12 to 2. I was so happy. He came out on time spent 5 minutes to tell me the problem, had the parts on hand and 45 minutes later my ac was on and running. I highly recommend this business A1 service, on time and I really appreciate him.

My AC went out at 10 last night. In the middle of July. In Texas. Not good. Called a couple other places and they never even got back to me. Called KAC. Got a real person. Got a same day appointment. Not a 6 hour window of time where I would be sitting in my house in sweltering heat wondering when someone would show up.

They got here early. They fixed my AC. In. Out. Done. Which is greatly appreciated. Robert and the man he was teaching were very nice and fixed the problem quickly. No surprise pricing or anything. In line with the national average which is great. I knew exactly what to expect, which is what everyone truly wants, right?

KAC Express : What do I have say about them. They are fast and reliable, and a businesses with real integrity. The a/c techs were George and his son . They were extremely knowledgeable and efficient installing the evaporator and condenser unit along with the drainage system for my a/c unit. Thank you for being on schedule. Your rating of 5 stars is well deserved.

Absolutely incredible. The owner came to my house to evaluate the situation. He gave me a more comprehensive explanation of the problem within 15 minutes than the other four "big-name" companies that I had give me estimates previously. He then told me the out-the-door price and I was shocked. Significantly lower than all four other companies, despite the materials (AC/furnace/etc) being the exact same models as what I was quoted by the other folks. Good financing options, and they even did the install the next morning. 5pm the owner came to my house to evaluate everything. By 10am the next morning the guys were installing. Not just that, but they did an AMAZING job on the install! The side of my house was bad and the spot where my old AC had been was covered in mud and not perfectly level. They filled it with crushed granite then leveled it and put a 4'x4' concrete tile down underneath. In the attic, my furnace was in a really weird spot right against a support column. They took the old AC out, setup a perfect location in the attic, installed the new AC, and even replaced some of my air ducts that apparently had some rough spots. I wasn't charged anything extra for this although I happily would have paid. I have told numerous friends and family about KAC Express already and will continue to do so. I'm a customer for life now.