KAC Express

Our AC has just not been cooling properly since a recent power outage last. It had struggled to get the house cooler than 80 degrees, which has made for some pretty sleepless nights. We had KAC Express come out and they replaced the air handler and now it is cooling nicely. I filled out their online form on a Tuesday night and the owner called me shortly thereafter to schedule a visit for the next day. The repair guys were prompt and professional and finished the job the same day. The owner called again that evening to make sure we were happy. It was not a cheap repair but their price was lower than their competitors. Highly recommend!

I experienced excellent service provided by KAC Express. I was having issues with my AC and heating for my home and gave these guys a call. They were very professional, knowledgeable and quick to address the issues I was having. Installation of my new system was done efficiently and without any mess left over for me to clean up. I would absolutely recommend this company for your HVAC needs.

This company was referred to me by a building contractor. He does a wonderful job and will do followups if there is a question. No ghosting. Fair prices and professional. They still answer the phone in person and appreciate the business. They replaced or unit last year. I also had them come back for the yearly check. Great company!!

Trung and his crew were very responsive and quick.

Trung made sure we were taken care of. He left a large size portable AC unit with us to help keep us cool until a new unit was installed. From call to install was 4 days. That's as fast as I've seen.

Competitive fair pricing in comparison with other local companies.

He even came out to check on my new install a few days later.

Thanks Trung!

Trung is extremely knowledgeable and great at his craft. My rent house had an AC problem and he was able to go out same day and had the problem fixed soon thereafter. To keep my tenants cool, he even did some things above and beyond and didn't even charge me to do so. KAC really saved the day and made me look great by his quick actions.

Prices are very reasonable as well! With KAC, I know I'm in great hands and I will be using him on all of my properties.

KAC was quick to respond: called on Monday morning and they were able to send a technician in the afternoon to diagnose the problem. The technician was very knowledgeable and honest to weigh in different options. After deciding to replace the condenser coil, Mr Trung stopped by in the evening to further check specifications. The unit was then replaced on Thursday and they kept the job site clean. Mr Trung also took care of warranty registration and follow up to make sure the new unit is working properly. Great customer service, highly recommended.

We needed to have the coils replaced on both AC units. KAC arrived within 1 hour of our call for visit. Following evaluation (which we had been monitoring with them for about 18 months), it was time for the repair to be completed. We could have had completed same day but because of scheduling on our part, did following day. All was perfect and professional by all involved from beginning to finish!

I contacted what I believe to be the five most recognized HVAC companies in the Spring & Woodlands area for a estimate of repair. I have experience in HVAC and knew what had to be done. Two companies came out the same day, and the other three worked from detailed pictures, and information I provided. Three of the companies indicated a flat rate (varied) for my evap coil replacement and it's supply plenum. Those same three recommended what I believe to be lower quality universal replacement brand.
Mr. Trung of KAC, came out, looked over my system, and while fighting off numerouse calls and texts through our meeting, quickly put together a quote for replacement. The price was tied with the lowest I had received over the phone, and with using name brand products instead of lower quality ones. His quote was relatively simple, and I then asked comparatively to another quote, what specific line items he would perform. He assured me all the detailed line items provided on the other quote would be done with their service, and that seemed to be typical items of this repair. (I would have preferred the items listed out.)
I took him for his word and a handshake, and I was not even in the slightest disappointed. Generally, the owner has all the enthusiasm and professionalism you want, and the crew is a different story. That was not the case. His two-man crew showed up next day (a little late) but went right to it, laying tarps, gathering tools, and starting the breakdown. Throughout the whole process, they were careful, secured lines, attention to minor details, and kept their area clean. I felt like I got really good service, at a really good price. I received a follow-up call from Mr. Trung to make sure I was happy, and a few days later the service letter for the warranty. I will definitely use KAC again and I highly recommend them. I received quotes from $3k to $5k.

I called KAC about a problem with my upstairs Trane unit which needed a condenser replacement. They came out, evaluated my situation and system including past repairs and replacements. They explained the pros and cons of replacing a component versus replacing the system. They were very honest in their evaluation and offered me a solution that was a good balance between getting the system going and getting all of my money out of the system components that were not broken. Their prices were competitive and I will be using them for other AC needs in the future.

KAC Express installed a new system for me. Trung answered all my questions and concerns and gave me a fair price. The install crew was great. They were professional, kept things protected, did a fantastic quality install, answered all my questions throughout, and showed me things I was curious and concerned about as they worked throughout the day.