Fresh AC Tech LLC Air Conditioning & Heating

Good experience, very knowledgeable, suggested ways to keep our system in good working order.

Called on Monday morning and Monday afternoon met with Alex Gutierrez. Needed a new AC and Heating System. On Tuesday at noon the crew arrived and five hours later my new systems had been installed. All were highly professional, personable and focused. Found out that FreshTech is family owned and operated. They exceeded my expectations dramatically and I would highly recommend them.

My AC system had a blockage in the fluid line and the problem was resolved effectively. Alex managed the repair and answered all of my questions. If I were a business owner I would be so happy to have a manager like Alex! It’s hard to find good help and Alex is a gem.

Very friendly and professional. Alex Gutierrez was the person that came for our initial visit. He answered all questions that my husband and I had. Even when we called Alex back, he got back with us right away to answer more questions. I really appreciate their service and would use them again.

We found some mold growing on a couple of our air vents, and it turned out several (not all) of the duct runs from the furnace to the vents had mold throughout (building up for several years likely). Matt performed an inspection and came in with a more competitive quote vs. the other bids I had (driven by more appropriate scoping vs. just "replace all air ducts even those that are new and don't have mold in them").

The team that came to perform the work...I wish they had done a better job of cleaning some of the mold around the ducts. After they left I was able to take the vent covers off and use a towel with anti-mold liquid on it and it wiped off with ease. Would have been nice if the team that did the work covered that as well although to be fair it wasn't part of their quote / scope of work really and that was understood on my part upfront.

That being said I would definitely schedule again. Pleased with the time taken to assess the situation and solution proposed. The office team was proactive calling to follow-up when they realized they didn't have my e-mail address to send a quote / overall very happy with the work performed.

Great service and Alex was very helpful and efficient. I would recommend highly.

Our AC died yesterday, and in fact the compressor exploded. So we definitely needed a new unit installed. I called these guys and they had a tech out there within a few hours, and they set up an appointment for the next day (since it was evening already) to install a new unit. About 24 hours after our AC died, we had a new unit up and running. Which was a relief because we have small kids, and they were having a hard time in the heat.

They are very easy to communicate with; they text you a link to the quote and appointment time, and let you know when the technician is on their way. And when you call them, they always answer, and they use your phone number to automatically pull up your account. So I would highly recommend them.

Alex had great customer service. He came out right away even though it was 12 am. Will definitely be using this company for a long time. Thank you Alex!!

Quick appointments, professional and friendly staff from scheduling thru job completion. Great communication! I worked with Alex and Matt and they were both very knowledgeable and professional. Definitely recommend.

Matthew was amazing! Very knowledgeable, thorough, and informative.