Autumn Mechanical

Called for service later in the evening and a tech was able to come out within two hours. The tech assessed the system and determined that the capacitor was the issue and replaced it and the system worked fine. I was not happy about the fact that Autumn air had done the same replacement of the capacitor 1 year ago and due to not having the appropriate sized capacitor used two in series to accommodate. One of the two capacitors went bad which made it hard for me to identify and repair the problem and is why I had to call them. The second thing that I was not satisfied with is the fact that they charged me $147 for the capacitor which runs for $25-30 online or at your normal electrical warehouse. Will not make this mistake again.

Great Company to work with, as a General Contractor, I have referred them to numerous clients for HVAC Systems, they do a great job, and have great Customer Care.

If I could rate zero I would. Autumn Air replaced our A.C unit and installed a new one. Not very well though. A technician was just here fixing our A.C. for the third or fourth time in less then a year. The technician alerted us that there were wires that were touching and causing the system to short itself out. Like I said they installed the system and are the only ones who have touched it since. Next let's get to the drain clogging issue. This is the second time the drain has clogged. The first time flooded our entire first floor leading us to have to replace a lot of drywall, floor boards and unable to use the floor comfortably. Although due to improper installation (are we starting to see a trend here?) The company claimed they were not responsible for the damages. Fast forward to tonight. Technician comes and tells us it is the drain clogged again and the service was not covered under warranty. If you want to get a whole lot of hot has and bullcrap service then Autumn Air is the A.C. company for you. 10 out of 10 Would not recommend under any circumstances.

Autumn Air is a great professional company with promp and courteous service. They do work hard to please their customers and get the job done efficiently and effectively. I definitely recommend.

Amazing service! The HVAC technician was extremely knowledgeable and efficient. He was pleasant, seemed to enjoy his work and was happy to explain to me both the reasons for our HVAC/ high humidity issues and provide suggestions based on the additional concerns that I had. It should be noted that I had another HVAC company troubleshoot the same problem. Not only was I left with no resolution, it was suggested that a construction decision we made Post Harvey was our problem. Autumn Air diagnosed our HVAC problem within 10 minutes of walking into the house. I will be asking for Luis by name for all future HVAC calls!!

Ask for Luis. He is by far the best maintenance person that has come to our house. He is informative, doesn’t try to upcharge you, and is extremely competent. Very happy with his service performance.

Louis was very professional. Prompt, explained everything details, patient, courteous, well educated on AC unit and very helpful to help me set up..my Wi-Fi and phone.
Excellent service and friendly.

Jordan came out today due to our air conditioner not working properly. Very professional and showed me everything wrong with unit and gave pictures to show my husband for later. Have used them for a few years now and will continue to use their services.

Technician was on time for scheduled appointment. Service was prompt. Technician had a great attitude and was pleasant to work with. Will definitely use Autumn Air in the future.

Luis was very professional, timely and respectful. We would have him and the company assist us in all AC needs going forward. A+++