Dealt with many AC repair companies with my Home Warranty and now that I am off I have found a keeper that I will call for all my AC repairs.
Kyle came out and helped me last minute and worked around my schedule and came late in the day of so that we could have AC. Instead of waiting for other companies that told me it would be days before someone could make it.
He worked fast, found the problem, and was able to fix it the day of. Will recommend them to everyone!
I live in Florida and have a house in Santa Fe that is currently being rented. I got one of the dreaded phone calls that anyone who is renting out a home hates to get, something is broken or not working etc. This time, the water heater was not working one Thursday morning, so I scramble and try to find someone I could trust to take a look at it since I am halfway across the country. I did what nearly everyone does these days and hopped on this here google machine and started reading reviews. Bay Area AC Heating and Plumbing popped up and was local (which I feel is important) and had nothing but stellar reviews. I called around and asked if anyone had any experience with them and was told that a friend of theirs did and was positive....super vague, but good enough for me.
After calling the company, a technician was scheduled for the same day to take a look at it and reassured me that they would troubleshoot it first instead of jumping straight into wanting to replace it. Unfortunately, the water heater partied too hard and wasn't going to make it and had to be replaced after 16 years of service. Kyle provided me with a quote and detailed explanation of the scope of the work and asked if I wanted to have a new one installed. The price quote was thankfully below the average cost and he said it could be done that afternoon.
From start to finish, everything was completed on the same day that I called and he had a new water heater installed for the family of 5 that I did not want to have to take cold showers for the weekend. The tenant called and thanked me and said he watched all of the work being done and the technicians were great sports with their 2 year old who wanted to help the whole time and bring them tools.
If you are reading this because you are sifting through all of the companies out there trying to find one that you can trust, give these guys a shot. I sure as hell don't like forking out my hard earned money for unexpected emergencies like this, but it's a much easier pill to swallow when you walk away feeling confident that you weren't taken advantage of. I have a detailed invoice that isn't just a bunch of chicken scratch on a balled up napkin and know that this company cares about the quality of their work as well. They will have my business again when the time comes, I just hope the time comes much later on.
We were looking for an a/c company to replace our HVAC system, which was very old and in need of updating. I asked neighbors, and made some calls and was not impressed by the companies I found that way, then I took to the internet to do some research. I was discouraged because I found so many companies with either bad reviews, or no reviews at all, then I ran across Bay Area A/C, Heating and Plumbing. I was amazed to not only find a lot of reviews for them but, every review was 5 stars, so I called and found out why. Cody and one of his A/C guys came out and spent an hour looking in the attic and around the house trying to find the best solution for a new HVAC system for us, which wasn't easy because the house is old and small, so size of equipment was a challenge. He asked me about what I wanted and and went to his truck and put together some quotes for me, right then and there. I picked the option I wanted and we scheduled the for the next week to do the installation. They did a fantastic job, the system is beautiful and worth every penny!
Cody is very knowledgeable, nice, and genuine, he went out of his way to make sure everything was just right and that we were happy. He even hooked us up with a good electrician to help us with having some electrical work done. It was a real pleasure doing business with them and we will definitely call on them again, should we have a need.
This is actually my first review I've ever written but Cody was so helpful that I felt like I was talking to a technician not a sales person which is what you get from a lot of these other places. He answered all my questions and didn't seem annoyed by them! Cody found my problem was a leaking coil but it wasn't bad enough to spend the money on a replacement but offered me the option. We determined just recharging was the way to go and ride this coil another 2-3 years. Do yourself a favor and call this man. Thanks Cody, I'll be calling you back when the time comes.
When I first made the call to Bay Area AC and Heating they answered right away. Thanks to Cody who sent a technician out within a couple of hrs. He said that the technician would call 30 Mins before arrival....which they did. When Jeremy arrived he was the most professional and kind person. He found out the problem right away. He charged our A/C In no time at all! He was very polite and made sure all was working before he left. Thank you very much Jeremy and Cody. I highly recommend Bay Area A/C and Heating.
Cody is as professional as they come full of integrity and character. He cares more about you and fixing your problem than billing you for $$$.
I called him asking for help to replace a blower motor. Rather than take advantage of the situation he patiently walked me through the complicated wiring process over the phone. He even looked at pictures I sent to his phone and promptly called back and gave all this help knowing he wouldn't receive compensation. I will ONLY be using him from now on - this company has a lot of character and integrity.
Best AC Company Ever! I highly recommend Bay Area AC Heating and Plumbing. They took into consideration my situation as recently being laid off from my job and they gave me a reasonably priced quote. They are trustworthy, honest and produce quality work that is guaranteed. Anyone who hires these guys will be supporting a locally owned business and will receive best in class service. Thank you Bay Area for helping me in my time of need.
Highly recommend Bay Area! Came out same day to diagnose the problem. They had a new outdoor unit installed in less than 48 hours and for a great price! Thanks so much, Cody!
Cody came right out when we called, he let us know right away that our older home had several issues where it was not up to code. These issues were giving us the problems for which we placed the service call. He then quickly got the work done. He is professional, neat, and he even went above and beyond the call of duty without us asking him. I own a service related business, and I'm here to tell you that I just found my new plumber and HVAC vendor for work and home. Thanks again, Cody!
This " Dynamic Duo" was FANTASTIC! Three other companies had come out, 2 of which would not attempt to complete task due to the lack of accessibility. Jeremy was ABSOLUTELY awesome. He arrived "after hours" and managed to repair the drain line in less than 2 hours as well as recommend solutions to prevent additional sheet rock damage in the future. Both Jeremy and Kyle returned the following morning to replace the secondary pan. Price was fair and quality of work was great. Thanks guys ! I definitely recommend Bay Area Plumbing. I won't waste calling the other companies for any future needs.
Jake West
Dealt with many AC repair companies with my Home Warranty and now that I am off I have found a keeper that I will call for all my AC repairs.
Kyle came out and helped me last minute and worked around my schedule and came late in the day of so that we could have AC. Instead of waiting for other companies that told me it would be days before someone could make it.
He worked fast, found the problem, and was able to fix it the day of. Will recommend them to everyone!
Ross Treiber
I live in Florida and have a house in Santa Fe that is currently being rented. I got one of the dreaded phone calls that anyone who is renting out a home hates to get, something is broken or not working etc. This time, the water heater was not working one Thursday morning, so I scramble and try to find someone I could trust to take a look at it since I am halfway across the country. I did what nearly everyone does these days and hopped on this here google machine and started reading reviews. Bay Area AC Heating and Plumbing popped up and was local (which I feel is important) and had nothing but stellar reviews. I called around and asked if anyone had any experience with them and was told that a friend of theirs did and was positive....super vague, but good enough for me.
After calling the company, a technician was scheduled for the same day to take a look at it and reassured me that they would troubleshoot it first instead of jumping straight into wanting to replace it. Unfortunately, the water heater partied too hard and wasn't going to make it and had to be replaced after 16 years of service. Kyle provided me with a quote and detailed explanation of the scope of the work and asked if I wanted to have a new one installed. The price quote was thankfully below the average cost and he said it could be done that afternoon.
From start to finish, everything was completed on the same day that I called and he had a new water heater installed for the family of 5 that I did not want to have to take cold showers for the weekend. The tenant called and thanked me and said he watched all of the work being done and the technicians were great sports with their 2 year old who wanted to help the whole time and bring them tools.
If you are reading this because you are sifting through all of the companies out there trying to find one that you can trust, give these guys a shot. I sure as hell don't like forking out my hard earned money for unexpected emergencies like this, but it's a much easier pill to swallow when you walk away feeling confident that you weren't taken advantage of. I have a detailed invoice that isn't just a bunch of chicken scratch on a balled up napkin and know that this company cares about the quality of their work as well. They will have my business again when the time comes, I just hope the time comes much later on.
Paul
We were looking for an a/c company to replace our HVAC system, which was very old and in need of updating. I asked neighbors, and made some calls and was not impressed by the companies I found that way, then I took to the internet to do some research. I was discouraged because I found so many companies with either bad reviews, or no reviews at all, then I ran across Bay Area A/C, Heating and Plumbing. I was amazed to not only find a lot of reviews for them but, every review was 5 stars, so I called and found out why. Cody and one of his A/C guys came out and spent an hour looking in the attic and around the house trying to find the best solution for a new HVAC system for us, which wasn't easy because the house is old and small, so size of equipment was a challenge. He asked me about what I wanted and and went to his truck and put together some quotes for me, right then and there. I picked the option I wanted and we scheduled the for the next week to do the installation. They did a fantastic job, the system is beautiful and worth every penny!
Cody is very knowledgeable, nice, and genuine, he went out of his way to make sure everything was just right and that we were happy. He even hooked us up with a good electrician to help us with having some electrical work done. It was a real pleasure doing business with them and we will definitely call on them again, should we have a need.
Andrew Waller
This is actually my first review I've ever written but Cody was so helpful that I felt like I was talking to a technician not a sales person which is what you get from a lot of these other places. He answered all my questions and didn't seem annoyed by them! Cody found my problem was a leaking coil but it wasn't bad enough to spend the money on a replacement but offered me the option. We determined just recharging was the way to go and ride this coil another 2-3 years. Do yourself a favor and call this man. Thanks Cody, I'll be calling you back when the time comes.
MsCarolyn777 Savell
When I first made the call to Bay Area AC and Heating they answered right away. Thanks to Cody who sent a technician out within a couple of hrs. He said that the technician would call 30 Mins before arrival....which they did. When Jeremy arrived he was the most professional and kind person. He found out the problem right away. He charged our A/C In no time at all! He was very polite and made sure all was working before he left. Thank you very much Jeremy and Cody. I highly recommend Bay Area A/C and Heating.
Thanks again,
Carolyn Savell
Carter Rangel
Cody is as professional as they come full of integrity and character. He cares more about you and fixing your problem than billing you for $$$.
I called him asking for help to replace a blower motor. Rather than take advantage of the situation he patiently walked me through the complicated wiring process over the phone. He even looked at pictures I sent to his phone and promptly called back and gave all this help knowing he wouldn't receive compensation. I will ONLY be using him from now on - this company has a lot of character and integrity.
Yvonne Casas
Best AC Company Ever! I highly recommend Bay Area AC Heating and Plumbing. They took into consideration my situation as recently being laid off from my job and they gave me a reasonably priced quote. They are trustworthy, honest and produce quality work that is guaranteed. Anyone who hires these guys will be supporting a locally owned business and will receive best in class service.
Thank you Bay Area for helping me in my time of need.
Tara Tadema
Highly recommend Bay Area! Came out same day to diagnose the problem. They had a new outdoor unit installed in less than 48 hours and for a great price! Thanks so much, Cody!
Jeffrey Foley
Cody came right out when we called, he let us know right away that our older home had several issues where it was not up to code. These issues were giving us the problems for which we placed the service call. He then quickly got the work done. He is professional, neat, and he even went above and beyond the call of duty without us asking him. I own a service related business, and I'm here to tell you that I just found my new plumber and HVAC vendor for work and home. Thanks again, Cody!
Gwynne Thompson
This " Dynamic Duo" was FANTASTIC! Three other companies had come out, 2 of which would not attempt to complete task due to the lack of accessibility. Jeremy was ABSOLUTELY awesome. He arrived "after hours" and managed to repair the drain line in less than 2 hours as well as recommend solutions to prevent additional sheet rock damage in the future. Both Jeremy and Kyle returned the following morning to replace the secondary pan. Price was fair and quality of work was great. Thanks guys ! I definitely recommend Bay Area Plumbing. I won't waste calling the other companies for any future needs.