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Cote's Mechanical, LLC Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jme Mendez

Seriously honest with fair pricing. Nobody wants to pay to replace their a/c unit but Cote made it as easy as possible with honest terminology. He went above and beyond, explained our options and was available to answer all questions whenever we needed him. Don't hesitate to call. They are awesome!
Update-We just bought our second unit from Cote and the customer service and kindness was just as good as the first time. This is a great local company that delivers every time.

Robert Reagan

NO NEED TO LOOK ANY FURTHER FOR YOU A/C NEEDS. I would highly recommend this company to anyone. I am a hard person to please when it comes to my home. But this company has by far exceeded my exceptions. They are very professional and timely. They help us pick the best unit for our home and worked with us on some improvements to make our system work more effectively. Their team was very respectful of our home and very friendly. This is by far the best customer service and professional work that I have ever seem from a company. This is a company that I will always use for my A/C repairs and service for now on.

Mary Spadine

We have been customers for a few years now! Cote’s is an honest company and doesn’t try to meet a sales quota, but will be honest with regard to repair or replacement. Robert has been our Service Tech expert and he works to solve the problem and is very professional and enjoyable to work with. The dispatchers are patient and attentive and work to get someone to our home as soon as possible! I wish more companies were like Cote’s!

Mike Kay

Jose and his crew showed up on time and quality work. I really appreciate their willingness to work an off day during the weekend to help us get our house cool again. Two different techs took the time to fully explain every change, update, and maintenance needs going forward. Excellent job!

Annie Jordan

With my home warranty you never know what you're gonna get. My bff has the same warranty as me and highly recommended Cotes. Robert was kind and courteous. He replaced the motor on our 32, yes 32 year old York ac. He suggested a new ac but was not pushy about it. He gave us his card and said when we're ready, give him a call to replace unit. The office staff is the best! Summer was very helpful and kind.

Laura Norton

We purchased our system several years ago...we had a problem and were very upset. Cote himself took the time to come out, speak with us, and help rectify the situation. He went out of his way to make sure that we were satisfied and educated us about how to avoid any problems in the future. We were very impressed that we weren't just 'another' customer...we were a valued customer! It is really hard to find a company like this that truly cares about its clients, but Cote's very obviously does! I would highly recommend using them!

Colleen Allen

We have purchase all 3 of our units from Cote’s. What we value more than anything is their customer service. They respond quickly when you call, their technicians all have the ability to communicate well with the customers and the front office is pleasant to talk with. Their products are great and have had no real problems with them. I would highly recommend Cote’s to anyone looking for a good honest company. Also, all the techs are great but Tom is exceptional.

Christine Cail

Mike is an amazing Tech. He took the time to explain about everything. All of their Tech’s are always very polite and friendly! We’ve used them since we moved to Sanger in 2015 and have recommended them to several friends, coworkers and family!

Mike Grandey

Bill did a fantastic job diagnosing the problem and getting the part to fix it. He had our heat going as his top priority. For this, my wife and I are thankful. Once again Cotes and his people came thru. Thanks again Bill!

Lia McClary

Our technician John was professional, kind, and quickly fixed our issue. We called in the morning around 8am and our issue was resolved by 5pm. Additionally, the dispatcher set clear expectations about when the issue would be resolved, and made it easy to be prepared. Thank you John and thank you Cote's for taking care of your staff!

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