Search

Amenities

    So Cool Service, LLC Air Conditioning, Heating, & Refrigeration Reviews - 73

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Gabriel Gil

    My air conditioner recently stopped working, I called So Cool Service and they were there the same day. Turns out my evaporator coil had prematurely corroded and developed a leak. Jesus told me all the options I had and the pricing that went with each option. Since my system was 9 yrs old I decided to get a new system installed instead of sinking more money into a troublesome system. They helped me with financing and the next afternoon they were there installing my new system, they wanted to make sure me and my family had as little downtime as possible so they worked well into the night and by 5 am that morning I had a new air conditioner cooling my home. They went above and beyond in their efforts and no other company would do this. If you need air conditioner work call So Cool Service, you wont be dissapointed.

    Jennifer Sullivan

    Had a wonderful experience and will be using them in the future. They installed my Nest thermostat for free. Thank you again, Sullivans

    Buddy Polega

    I had reached out to SoCool on a Friday before Memorial Day and by the next Friday they installed and replaced my unit both inside and outside.They also took the time to explain all the preventative maintenance to keep our unit running at maximum efficient and hopefully minimizing future maintenance. All in all they were great, hard working and wasted no time. The job was completed in a timely manner and my wife and I are very pleased with our new system and our knowledge of the system thanks to their explanation. Thanks again SoCool!!

    Buell Powell

    Our old A/C was 31 years old. When it needed maintenance or repairs over the years we always called Albert and he always took good care of whatever it needed. It finally was going to need quite a bit of work and parts to repair it. Albert suggested that we consider replacing it since it was so old with a more efficient unit and explained the different options & prices and helped us decide what would be best for our house. Jesus, Albert, and Jerry came out within a couple of days and had the new unit up and running sooner than we expected. These guys are the best! Very Honest and professional and SO COOL.

    Daniel Zollars

    These guys are super! Jesus and Albert are honest and straight forward. They took care of our home AC as well as installed a new unit in the office. When it came time to sell our home we called them for a final inspection, both units were good to go. An AC guy for the buyer came in and said he found a possible leak. We called Jesus, he came back to the house for a double check...free of charge...and found NO LEAK. We called in a 3rd party AC guy to satisfy the buyer, the AC checked out perfectly! No leaks, everything was working as it should. Thank you Jesus and Albert for doing your part to help us sell our home!

    David Marshall

    The "So Cool" crew arrived at my home yesterday at 7 am and began ripping out the old ac system and installing a new system. They worked together like a precision team. They don't work too fast or too slow and that's what makes them "So Cool!" At 4:30 pm we had ignition and cool air started coming into all rooms of my home. At a thermometer I had above the thermostat, it showed 92 degrees. At 8:20 pm it showed 85 degrees. I woke up at 3 am and went and looked and it said 72 and it felt like it was freezing anywhere in the house. I upped the temp to 78 degrees, went back to bed, got under the covers and said THANK YOU LORD, it is 'So Cool." Great company, great service and we will ALL be going to lunch tomorrow, my treat, no committee meetings or votes on this one. Jesus Jr. let me know where y'all want to go eat. GREAT JOB AND GREATLY APPRECIATED!!!!!!!!!!!!

    tyvonna alonzo

    We highly recommend So Cool Service for all your Professional, Prompt, Friendly and Affordable Heating, AC and Refrigeration needs. We encountered a heater issue on a cold sunday morning So we called So Cool Service hoping they would come out on a sunday to see what the problem was. We spoke with Jesus, he arrived shortly after the call and described the problem and the solution to fix it. He even had the part we needed on his truck brand new so we didnt have to wait another day or two for the parts to be ordered (that rarely happens). Jesus had the unit fixed in a timely manner, he was very professional and detailed in explaining what he was repairing and the cost (which didnt break the bank). As Jesus was finishing up and packing up his tools and things he tells us that just as we called he was on his way out the door to church and enjoy the day with family but instead came by our house to check out the heating unit. What amazes me is that he put his family time and needs aside for my family's needs. You dont see or hear that every day from companies. I am truly blessed to know i can call and count on So Cool Service for my future Heating & AC needs.

    nikki medellin

    So cool service is great. We had the best service at my sister in laws house in Kyle,Texas. Very reliable and got the job done fast. Thank you so much Jesus Martinez and Albert Medellin for you hard work!

    Robert Lauver

    Jesus came at a moment’s notice. He was very professional and worked quite swiftly. His expertise and knowledge left us feeling at ease with our AC unit leak knowing that it was going to be taken care of. We would certainly call him back for any issues in the future that may arise.

    Joel Villalobos

    I had trouble with my AC around 7 in the evening. I called SoCoolService thinking that they might not be able to help me till the next day or the day after that. They came and fixed my AC at 10 that evening and didn't leave till 11:30 at night. That is the best customer service I've ever experienced.

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload