We got our system 3 years ago and they were great, but I truly believe that is just to get you in the door. Our AC went out in June and we had to wait 2 weeks to get it fixed. Of course we were just out of warranty and had to pay over $1300 to get it fixed. Now our heating is not working and they want us to pay $80 just to have them come out here!!!!! REDICULOUS!!!! Don’t trust this company.
They installed my Lennox systems 5 years ago and did an awesome job. They were professional, took pride in their work, and left my home spotless. 5 yrs later my fan motor went out and they came the next day, had the part the following day and installed it.... It was a warranty repair and serviced me just like they did with my install.I won’t use any other service in Houston...
Called SA Specialties for an A/C tune-up. Was able to get an appointment very quickly with a reasonable time frame. The day of the appointment, the office called to confirm the technician was on his way and would be there in 25 minutes. My technician was Lalo. He was fantastic!! I had the unit installed in 2014 and have had several tune-ups. Lalo is by far the best technician I've had yet. He is very knowledgeable and let me know everything he was doing. He showed me where the drain line goes and how much "stuff" he cleared out of it. He checked my entire unit to ensure everything is working properly. My air filter is the most popular size so he didn't have any on the truck. I told him I've never replaced it myself so while in the attic he made a video to show me how to replace it. It was wonderful! Thanks, Lalo, for the great service!!
Javier completed the Spring maintenance on both units. He was very thorough and found a bad vent leak from our last roof replacement. We would never have thought to look for leaks from the ceiling in the a/c closet. Water can ruin the electronics inside modern units. Two installers, Albert and Alan came out the same day & replaced the tubing & vent. Both took the time to explain what & why they did. Worked fast & clean. SA Specialties is not cheap but you get good service.
Great experience! Everyone was so friendly and professional. I spoke with Rosemary in the office and she set everything up so efficiently and was super nice. I'm selling my house and needed some plumbing and HVAC work done ASAP and they were able to get me completely taken care of the very next day! Stephen is one of the sweetest guys ever, he and Byron came out to handle my plumbing and they were both great as well as their supervisor, Jerry! Lalo came out to service my AC, and he was also very professional and friendly. They were able to have all of this done for me in one day before noon! Super awesome, great people!
We love SA Specialties! They installed two units for us and our utility bills have dropped dramatically. But even more important is the follow up services we receive. We really like one of the techs named Oscar. He is so nice and so knowledgeable. Just excellent, professional, personable service. We highly recommend SA Specialties AC and heating, for over 2.5 years we have received wonderful service and reliability. Robin B.
My name is Gary Waymack and we had SA Specialties replace our existing 10 year old Lennox system AC/Furnace with a new Goodman system AC/Furnace. Smooth installation from the survey done by Jose to the crew that replaced our existing gas furnace vent and the install crew Roger and Antonio who removed our old system and installed the new! Well done installation with a very good working team! Thanks so much!
On 7/7/2022, Phil came to our home to find out why our Lennox AC was "not cooling properly". He found out the system was low on Freon. He also discovered that the blower motor was bad. He put in an order for a new blower motor. He provided us with OUTSTANDING service.
Bonnie J
We got our system 3 years ago and they were great, but I truly believe that is just to get you in the door. Our AC went out in June and we had to wait 2 weeks to get it fixed. Of course we were just out of warranty and had to pay over $1300 to get it fixed. Now our heating is not working and they want us to pay $80 just to have them come out here!!!!! REDICULOUS!!!! Don’t trust this company.
Allen Hime
Andy was professional, friendly, and courteous - willing to answer any questions we may have.
Roy King
Julian was awesome! He even cleaned my outside unit without asking.
Andrew Pisarik
They installed my Lennox systems 5 years ago and did an awesome job. They were professional, took pride in their work, and left my home spotless.
5 yrs later my fan motor went out and they came the next day, had the part the following day and installed it.... It was a warranty repair and serviced me just like they did with my install.I won’t use any other service in Houston...
Carrie Hughes
Called SA Specialties for an A/C tune-up. Was able to get an appointment very quickly with a reasonable time frame. The day of the appointment, the office called to confirm the technician was on his way and would be there in 25 minutes. My technician was Lalo. He was fantastic!! I had the unit installed in 2014 and have had several tune-ups. Lalo is by far the best technician I've had yet. He is very knowledgeable and let me know everything he was doing. He showed me where the drain line goes and how much "stuff" he cleared out of it. He checked my entire unit to ensure everything is working properly. My air filter is the most popular size so he didn't have any on the truck. I told him I've never replaced it myself so while in the attic he made a video to show me how to replace it. It was wonderful! Thanks, Lalo, for the great service!!
Linda Settle
Javier completed the Spring maintenance on both units. He was very thorough and found a bad vent leak from our last roof replacement. We would never have thought to look for leaks from the ceiling in the a/c closet. Water can ruin the electronics inside modern units. Two installers, Albert and Alan came out the same day & replaced the tubing & vent. Both took the time to explain what & why they did. Worked fast & clean. SA Specialties is not cheap but you get good service.
Rachel Everly
Great experience! Everyone was so friendly and professional. I spoke with Rosemary in the office and she set everything up so efficiently and was super nice. I'm selling my house and needed some plumbing and HVAC work done ASAP and they were able to get me completely taken care of the very next day! Stephen is one of the sweetest guys ever, he and Byron came out to handle my plumbing and they were both great as well as their supervisor, Jerry!
Lalo came out to service my AC, and he was also very professional and friendly. They were able to have all of this done for me in one day before noon! Super awesome, great people!
Robin Lonestar
We love SA Specialties! They installed two units for us and our utility bills have dropped dramatically. But even more important is the follow up services we receive. We really like one of the techs named Oscar. He is so nice and so knowledgeable. Just excellent, professional, personable service. We highly recommend SA Specialties AC and heating, for over 2.5 years we have received wonderful service and reliability. Robin B.
Tommy Dinkley
My name is Gary Waymack and we had SA Specialties replace our existing 10 year old Lennox system AC/Furnace with a new Goodman system AC/Furnace. Smooth installation from the survey done by Jose to the crew that replaced our existing gas furnace vent and the install crew Roger and Antonio who removed our old system and installed the new! Well done installation with a very good working team! Thanks so much!
Roger Hubert
On 7/7/2022, Phil came to our home to find out why our Lennox AC was "not cooling properly". He found out the system was low on Freon. He also discovered that the blower motor was bad. He put in an order for a new blower motor. He provided us with OUTSTANDING service.