Quarter Moon Plumbing, AC & Heating

I have used Quarter Moon twice now–referred to us by State Farm. I had used another plumber who wanted to charge us an outrageous price for a broken pipe. Robert came out and found it was just a clog and cleared it. The next time he came and fixed another problem quickly and for a great price. We would use them again and recommend.

We've had Quarter Moon to our house at least 3 times. Every time was great. They are quick, clean, professional and most importantly...they fix the problem. They've helped with our water heater, kitchen sink and even our sprinkler system. We appreciate that they are a local company that has a greater interest in making sure my family is taken care of. They know what they are doing and I will continue to do business with them for many years to come.

I have used these guys a couple times in my home. Each incident was quickly and professionally handled. I found quarter-moon after my home warranty company sent 2 incompetent plumbers to fix a stopped up washing machine drain. They were in and out within an hour, no further problems. When my main stack backed up, they came out and removed the upstairs toilet and rooted out the line. When I had a leak in the second floor shower, they repaired the leak on the first visit.

Definitely not the cheapest out there, but it has been a one-trip fix each time for me.

Quarter Moon came out to fix a broken pipe after another company supposedly fixed it. Apparently there were still issues and QM was extremely prompt, professional, and reasonable priced. They fixed our plumbing leak in no time. We have since had them come out for 2 more un-releated plumbing repairs and they have always exceeded our expectations! I'm glad to know I have a trusted plumber I can call! It's so hard to find trustworthy contractors. I know Quarter Moon has the best interests of their customers in mind. I would highly recommend them to anyone for their plumbing needs!

Michael K. came out and found the solution to my problem quickly. The also found a very serious problem with the ancient shut off valve to the water to the house saving me a multitude of future problems. Having to wait for another day for the city to shut off my water, they didn't charge me for the first day. They worked quickly, efficiently and with excellent knowledge. Great customer service and price!!

I have been using Quarter Moon Plumbing for years. Last project was to replace two (yep I have two water heaters in my attic) water heaters. That was 4 years ago.
This year I did the annual drain on the water heaters and one of the gate valves would not function. I could not cut off the water at the water heater. I had asked for ball valves on the new water heaters 4 years ago for that reason.
Mind you this is 4 years out. I called Quarter Moon and they sent over a man to take a look.(Michael) Thought I was going to get charged for the valve replacement and labor BUT the licensed plumber said the that the valves should have been ball valves when the water heaters were installed. No charge!
Thank you Quarter Moon Plumbing.

Our company has used Quarter Moon Plumbing since 1997. They have always been responsive, courteous, and punctual when coming to our building. I would recommend them to friends and colleagues alike. I am confident they will resolve the problem quickly and professionally.

I have lived in San Antonio since 1985 and Quarter Moon Plumbing is the first and only plumbers that I can recommend to friends and family. That got my business for life. My house shifted on its foundation 3 times in 3 years and Quarter Moon Plumbing identified that Topp's Plumbing did not do repairs according to code. The great thing about Quarter Moon Plumbing is that they take pictures of the plumbing before repairs are started and after they completed plumbing repairs. They were extremely patient with me and empathetic that Topp's Plumbing, a license master plumber, would take advantage of me when Topp's knew that there would not be an inspection since I live in the county. The price with Quarter Moon Plumbing of comparable repairs completed by Topp's was lower with Quarter Moon. Quarter Moon is great in the area of forensics and they know the plumbing code very well. Many different employees with Quarter Moon serviced my house and they were all extremely professional. They always cleaned up after themselves which is extremely rare to find that sort of professionalism in any type of home repair, regardless of type of contractor. They have pride in workmanship and they only use quality materials. Quarter Moon has my permission to show any of their customers my pictures. You can not go wrong with Quarter Moon Plumbing and I know you can trust Quarter Moon Plumbing for your most serious repairs. Their honesty exceeds what I have ever experienced with any contractor. I have confidence my troubles are over. The stress relief Quarter Moon provided is priceless.

🛑Warning: Hire ANY other company 🛑

2019:
I gave them a chance to do some plumbing repairs last week and the plumber did NOTHING but wants to charge me $300. I think not. So they can’t be trusted with simple plumbing either. 🙄

2017
***Plumber Robert is excellent but DO NOT HIRE THEM FOR HVAC SERVICE.***

I purchased their winter/summer maintenance service. When they came out for the winter service in January, they said my UV light was burned out. They said they would have to reschedule another time to return once they had located a matching replacement UV bulb. After 2 weeks I called the office and asked, "How long I should expect it to take them to find a little UV bulb?" After being put on hold for what felt like forever bc of their annoyingly juvenile phone commercials, the clueless receptionist said she would call me back bc the lazy/incompetent hvac tech was "still searching" for the UV bulb. I never heard from either of them. Flakes!

If they contact me and replace the bulb for free, due to the inconvenience, I will update this review with a positive one. But I doubt that a company who can't find a little uv bulb or keep their word actually reads reviews like mine. We'll see.

Had an issue with the scheduling service on the initial call but they called me back to reschedule first thing the next day and even had someone come early as they finished another project. The plumber, Robert, was great and fixed our issues quickly. Despite the hiccup, I will definitely call them for future plumbing needs.