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Quality Star Services Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
R Broady

The repairman who came to my house seemed knowledgeable. apparently i had a leaky evaporator coil. He was upfront and explained that he will attempt to use a leak seal and add coolant to the unit . He stated that the fix could last a few weeks or a couple years. Unfortunately it only lasted 2 weeks. Yes im disappointed however i understood the risk.

My issue is ive been asking for a receipt for their services for 2 weeks. They continue to say they will provide it. Simply unprofessional. Meanwhile i still have an evaporator coil leak. I will definitely take my business elsewhere

Elaine W

Scam company!!!!! Bought a house and asked the buyer to repair the ac unit. They hired this company (which I now believe were friends with the owner). All Air said "system is working great). So I move into the house a few weeks later and the first night the unit COMPLETELY GOES OUT!! Hired a REAL AC company and they said there were so many red flags on that system implying that it was about to go out and that they should have caught it!!! I am completely disgusted!!! Don't use this company!!!! They are liars!!!!!

David Doutre

We've depended on Quality Star Services for years and they've always come through for us! They are honest, professional, friendly, and all-around awesome! I would recommend Quality Star Services to anyone.

Josue Lambert

We price shop for various AC unit and settled on this company after a considering other such as WillFixIt & AirTron. What made us chose this company was Aron and his cooperation in answering all our questions before, during and after the AC system. Aron even guided us in determining what size unit we should get based on our house size and room temperatures. Althought we had heard good things about other AC mfg, Aron recommended the Rudd due to local parts being easily in our area and reduced down time if we should need repairs.

During installation, they took care to cover the stairs with a thick cloth. He said it was done to prevent any condensation from pouring out on the carpet. Good thing they did because our old unit was dusty and full of water.

After removing the old unit, they clean up the space and applied a gray sealant to the old wood. Next, the new unit arrived without any dents/scratchs. We paid for a new unit and sure feel like we got a brand new air handler and furnace. All Air Mechanical welded every single cooper joint and covered all exposed cooper piping with insulation.

They carefully measured and installed new air ducts and grill cover where new duct work was being installed.

After installation, we talked about maintenance and care for the unit, in all it took a whole day to get the new unit installed.

After a couple of days, the city inspector came by and found water building up on the drain pan. I contacted Aron and he came the next day to inspect the unit. Turns out the increased 0.5 ton on our new system was sucking air through the water drain pipe. Aron recommended that we use a less restrictive filter and it fixed the problem.

We have had the unit for over a year now and it has worked flawlessly. The installation still looks like new, all the joints are still in excellent condition.

I would highly recommend All Air Mechanical, just be sure to book them early as the summer months are very busy for them.

G. Travis Wilson

One of the things I most appreciate is that Aaron gives you options and enough information to make a decision that you’re happy with (repair/fix with this or that).

Jennifer Merlo

They don’t honor the quality, for the third time we had a technician for the same problem and who was rude and wanted to charged us for the service call when the problem was under their own 30 days warranty. Also he went to a different house and said he ring the bell and I told Him I record the door bell and He was never in my house so then He was like oh yeah I remember now and He came late… I don’t recommend this place He even threatened us to call the cops!!

LD P

Very professional and responsive. Had the air conditioner up and running quickly. Took the time to explain what the issue was and how to prevent it from happening again. Will not hesitate to recommend and will use again, if needed.

Stef Hendrik

The technician that serviced my a/c system is very knowledgeable and explained the system very well to me. He answered all my questions and is very polite. I am very happy with this service and happy I switched from my previous service company to this company. Very happy customer and kudus to the technician.

Set Gran (Setón)

Very friendly experience from setting appointment to finish. Ramon was very knowledgeable and great at explaining things. Highly recommend Quality Star Services!

Michael Allsop

They came to do an evaluation on my HVAC equipment. They were on-time, very friendly, and felt the cost was very reasonable. No complaints at all. Great company to work with.

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