Quality Star Services

We had a fantastic experience. Ray came out promptly and was quickly able to troubleshoot the problem we were having with the AC. He was very thorough in explaining things in easy to understand terms and fixed it to proper working order. Now our house is nice and cool just in time before summer. I would definitely use this service again highly recommend this service to anyone who is in need of AC service or repair.

Ramon was incredibly thorough and communicated all of his findings to me so I know exactly what I’m walking into on home purchase. Would have been a good deal if they charged me double-ecstatic value for the price. Call today!

We have had Ramon out when first our heater was not working and then our A/C. He is extremely professional, thorough, honest, and so kind. I really felt like he treated us like family and made sure we were taken care of. Couldn’t be happier with the service we received!

Ramon did an excellent job-thorough, helpful, unrushed, and explained everything. Aaron and Ramon have such great customer service and have been so good to us. Highly recommend them to anyone!

They are absolutely wonderful! Always get it right!
Aron knew within a few minutes what the issue was and it’s cooling so nicely now! We are so thankful to have someone we trust!

Aaron and Ray did a wonderful job installing our new AC and new ductingv and vents. Aaron took his time evaluating and making sure everything was correct. I am very pleased with the quality of work and professionalism. Thank you

I'm not an expert, nor have I watched enough YouTube videos to pretend to be one, but the job Aaron/Jared/Ramon did installing my new AC unit was fantastic - the kind of job a company can build reality TV shows around. They walked me through what was hurting my previous heating/cooling experience, and how they could help so that I was never in the dark about what I needed. There was no upfront cost, and even when I changed my mind about how to finance everything, they let me wait despite EVERYTHING already getting done. I really can't say enough good things about everyone involved. They were professional but conversational, and quick but still thorough (and I paid for ALL the trimmings). They were a stereotype (in the best way!) of the small business who cares about the customer experience but has the experience and acumen to execute a quality installation.

Quality Star Services (formerly AllAir) is a great company and went over and beyond by providing us with a holiday (Labor Day) service call when our air conditioner unexpectedly quit working. He had several emergency calls that day and still fit us into the schedule giving us timely updates on his arrival time. Aaron was quick to diagnose the problem, get the needed replacement part installed and have us up and running again. He was quite thorough and checked out attic and other areas just because he wanted to insure adequate air flow and assuage our concerns about future problems. We were more than pleased with the service and personal attention given by Aaron and his company. They care about customer satisfaction and quality service. We highly recommend Quality Star Services.

Our AC went out two weeks ago, and we had Quality Star Services out to fix the issue. It failed again this past weekend (the AC was installed in 2006), and I am so very appreciative for the service that we got when we called back for help.

They gave great feedback on the pros and cons of repairing vs. replacing our system. They also made sure to tailor those recommendations to our needs instead of pushing for the option that would make them the biggest return. The owner came out himself on the day before July 4th, and they worked late to finish so that we would have AC that evening and his employees could have the holiday off. He also offered the option for us to use their window AC units temporarily if they couldn’t get the install done in one day.

These folks are very professional, very knowledgeable, and they look out for their customers.

Aaron, Ramon and the rest of the team are awesome. They installed an AC unit a little over a year ago. We recently had an issue with it and the FAN Blower failed. They came out the same day I called them and replaced it FREE of Charge. Finally a company that actually stands by their warranty. I highly recommend them to anyone needed AC / Heat services.