Ike's Air Conditioning

My experience was fantastic from start to finish. I chatted with someone online first. Then within an hour a customer representative called me. Within a couple hours a technician was at our door. His name is Richard and he was amazing. So nice. Very warm and genuine. So knowledgable and professional. And incredibly good at explaining our furnace system and how to maintain it. Richard quickly determined that the system was in good working order, but we had a faulty thermostat. We choose the thermostat option that was best for us and he installed a new one. Our system went down on the last evening of the week of the winter blasts that hit Texas hard. This morning, I googled hvac service providers. Ike's popped up on the map and was located not far from my home. So I looked up their website and read a couple reviews. I liked that its family owned since 1972. I was so relieved that "Ike's A/C" could get Richard out to our home so quickly. Even though temperatures have now warmed up a bit, I'm thrilled our system is back up and running and more than thrilled with Richard and Ike's Air Conditioning. I'm now very motivated to have them back for preventative maintenance on the whole system, which has been on my list since buying this home 3 years.

Richard was very polite, knowledgeable and informative, educating me on my system and proper maintenance. I called them for a second opinion as the first company I called blew me out of the water with their "low-ball" offer. I just needed the drainage pipe cleaned out and the coil cleaned off. This other well known company tried to gouge me for over $1700! I was like "Nope!" I got Ike's A.C repair number from my realtor and called them. They came the next day, and allayed my fears and cleaned the drain out after repairing it a bit. Fixed my issue for a fraction of what the other guys tried to charge me. We will be using Ike's from now on. And Richard is awesome, ask for him! Thanks y'all!

Freaking amazing job installing my new unit, Nathan and Richard went above and beyond to get it done in one day

Our AC went out. We were hoping a technician could come out to repair. Ike's AC sent out a technician and charged us $90, and basically told us that we needed new units, at a price point of $7000. The next day we had a different technician from a different company come out. He changed the motor for under $300, and the AC works better than before. The $90 for Ike's AC was not worth it. Would not return to them for any form of service.

UPDATE:. When I asked the AC repairman if we could install a more efficient thermostat, like a nest. He said " Oh no, it probably would break your existing system, because it's too new. You would have to update your entire system before you could add a wifi connected thermostat.".

2ND UPDATE: Ike's said our outdoor condenser was not compatible with the inside unit, recommending we replace both systems. Several years later, we were told by a more honest repairman that our system was indeed compatible, and we had the outdoor unit replaced at a fraction of Ike's cost. This company will say anything to put you in debt.

Since then we have installed a nest thermostat, and receive the CPS discounts without any problems with the current system.

Do not trust this company, they will say whatever they can to convince you to purchase a new system for your entire house. Whatever they tell you, get a second opinion. As a matter of fact, don't waste the $90 assessment fee, to have them tell you that you need a $8000 replacement.

WOW, We are a 57 unit apartment complex. That houses 80 percent military veterans that live here. We are looking for a AC vendor to service are community. I was told that they don't service Apartment Complex. What a shame your web site does not stay that. In response the Owner of Ike's Air Conditioning. Wants to get upset cause I post an honest opinion online.

We experienced a recent AC crash and called Ike's for repair. They were onsite within one hour, diagnosed the problem, and offered solutions to our summertime dilemma. We opted for a new unit (old unit trashed and 15 y.o.) and was to they would be out the following morning for a new install. Ike's field foreman Frank, was able to install a couple portable units to accommodate us overnight, which I thought was very professional. The next morning, the field techs arrived and worked diligently and professionally to install the unit. Overall, I'm impressed by the professionalism, quality, and the field techs knowledge. A great AC company and highly recommend for any AC-related issues.

I have used Ike's several times over the past few years. Gerald is my go-to trusted guy there. This time, I had to replace my upstairs unit. Gerald and the Team did a great job. Their pricing was competitive with other quotes I got AND they were able to get the unit installed that same day whereas other places I spoke with would have taken 2-3 days to get to me. Pete and Josh did the install and did a great, professional job. Pete and Vick came out days later for a follow up and to do an air seal test of my HVAC system which I appreciated.

This was the first time we used Ike's to replace our 2 stage heat pump. The technicians were very knowledgable, friendly, and worked diligently all day to get the system up and running properly. The owner even stopped by to be sure all was going smoothly with the install. We felt the price we paid was reasonable for the unit and the service we received, and will certainly be using their services again!

The servicemen, Nathan and Greg, were very courteous and professional. They completed the install of a new Mitsubishi Mini Split AC and Heat Pump. The fully checked the entire system and did not rush through the job. They made sure I understood how the system worked before they left. I would highly recommend them.

If a -5 Star was an option, Ike’s AC would receive it! This so-called professional AC Service is TERRIBLE! My husband and I “were” long time customers until we recently found out the truth of their service. We upgraded our AC unit (inside & out) and naturally gave Ike’s the first chance to earn our business based on our long customer service relationship. They sent their rep out who spent 15 minutes max at the house and promised a quote within a few days. The quote never arrived and we had to *ping* him to get it (that should have been our first clue). We also arranged for several other leading companies to provide quotes. We decided to go with a new company based on their presentation, competence, and price (Ike’s was not even in the ball park)! Well, the new company came out and installed the new system and found a severe mold issue in the old blower and inside housing. There was even mold growing on the wiring. Keep in mind, we just had Ike’s out about a month ago to service the unit and nothing was mentioned nor was anything (obviously) properly inspected! Greatly disappointed...