The 5 stars is for Gustavo, who diagnosed the problem, and our installers Joe and Jacob. Due to an error by whomever did the scheduling, I’m sure our appointment was unplanned for him, and at the very end of the day. He arrived with a great attitude was friendly, thorough, knowledgeable. Not to mention he had to get up into the attic when it was extremely hot outside. he explained all of our options very well and never pulled the pressurized sales pitch I’ve experienced with other service companies. We were very impressed with him.
Also would like to include Joe Garcia and Jacob who installed a brand new system we eventually decided on. They showed up early, were friendly and took such great care to keep the house clean. They were fast and after working in an upstairs attic on a hot day, they took the time to explain the new thermostats etc, to my mom. They were just exceptionally personable and professional. They made what could have easily turned into a complicated, headache situation seem easy. A million thanks to you guys!
All we wanted was our AC serviced for the special deal, but after talking to Jonathan, we found out we got a much better deal with membership. We also realized he was talking about all things not just AC. Now we have electrical and plumbing, not just AC. We love that. We stayed with our last AC guy for over 20 years till he retired. We expect to do that with Champion's. Jonathan was awesome and so very nice and respectful of our home. Kudos to Champion for having him on your team!!
Either the tech didn’t know what he was doing or he knew but just wanted to charge me $300 for this part that did not solve the problem. One day later my ac was out again. He said it was probably the motor and if it went out again…..and that’s exactly what happen. Called again and they want another $1000 to put the motor they should have put in the first place. Needless to say, I didn’t use them and will not use them and don’t recommend anyone else use them.
I cannot express enough gratitude for the exceptional service provided by our AC Technician Brandon Bullock, from the moment he contacted us to let us know he was on his way. Our AC broke down right in the middle of a scorching heatwave, and Brandon came to the rescue promptly, resolving the issue with utmost professionalism and efficiency.
Upon arrival, Brandon immediately assessed the situation and quickly identified the problem. His expertise and knowledge were apparent, as he explained the issue to us in a clear and concise manner. It was evident that he was not only highly skilled but also passionate about his work.
We were pleasantly surprised by the reasonable cost of the repair, especially considering the urgency and the high demand during the heatwave. It was reassuring to know that we didn't have to break the bank to have our AC fixed promptly and effectively.
In conclusion, I wholeheartedly recommend Champion AC and especially Brandon for his outstanding service. Five stars aren't enough to express our appreciation for the remarkable service we received. Thank you, Brandon, for saving the day and keeping us cool during the scorching heatwave!
i contacted Champion and the technician was at my house within a few hours! That’s customer service at its finest. The technician, Matthew Morales called me and informed me he was on his way. He provided the time and sure enough, he was on time and ready to complete my job. Matthew was polite, professional and respectful. I was impressed. I will definitely use Champion for any future electrical needs. Give them a call you will not be disappointed.
Great service. Very informative and professional. I feel very confident about their work. James Moore did an excellent job at explaining everything and really showed me the value of their expertise and the extras they offer. I'm very happy we chose Champion over the other 3 companies.
Daren was very professional! He explained everything to me in a way that I could understand it and always showed me proof of his findings. He was friendly and funny and a pleasure to have in our home. He listened to our concerns and at the end of his service he made sure that we were taken care of. I would definitely recommend him and Champion for future service for myself and others that I know.
Our AC stopped working it was 87 • in the house and we were able to call in for a service and get someone out the same day. Gustavo was super friendly and informative. Our coils to our ac were rusted and the unit that was installed before we moved in was not the best. The duct work was real shoddy. We ended up going with a new unit and new duct work. There was a scheduling issue which caused the date on the install to be moved but Gustavo came by dropped off portable ac units and a discount was provided due to the inconvenience. Today Roque and his team came out to install everything. They guys were super friendly nice and showed us how to use everything and swept up before they left. Installing a new unit is not cheap but they do offer financing and overall I am pleased with the experience and service. It’s already much cooler in the house. Thanks 😊
I was extremely happy with the service provided by Jesse and I do apologize I did not get the second technicians name. Everything was explained to me in detail. They were professional knowledgeable, and would highly recommend Champion AC. I also use them 2 1/2 years ago to install a new HVAC system which I was extremely happy with the service then also. Champion AC is the way to go.!! Great technicians, knowledgeable, professional and friendly!!
Kitchen valve replacement and dishwasher installation. I'm glad I had Michael Ashcraft install my appliance because that's when we found out I had about issue which he repaired at that time. I highly recommend Mr Plumber to anyone with a plumbing issue and they need somebody fast, professional and very good.
Matt M.
The 5 stars is for Gustavo, who diagnosed the problem, and our installers Joe and Jacob. Due to an error by whomever did the scheduling, I’m sure our appointment was unplanned for him, and at the very end of the day. He arrived with a great attitude was friendly, thorough, knowledgeable. Not to mention he had to get up into the attic when it was extremely hot outside. he explained all of our options very well and never pulled the pressurized sales pitch I’ve experienced with other service companies. We were very impressed with him.
Also would like to include Joe Garcia and Jacob who installed a brand new system we eventually decided on. They showed up early, were friendly and took such great care to keep the house clean. They were fast and after working in an upstairs attic on a hot day, they took the time to explain the new thermostats etc, to my mom. They were just exceptionally personable and professional. They made what could have easily turned into a complicated, headache situation seem easy. A million thanks to you guys!
Lana Praegitzer
All we wanted was our AC serviced for the special deal, but after talking to Jonathan, we found out we got a much better deal with membership. We also realized he was talking about all things not just AC. Now we have electrical and plumbing, not just AC. We love that. We stayed with our last AC guy for over 20 years till he retired. We expect to do that with Champion's. Jonathan was awesome and so very nice and respectful of our home. Kudos to Champion for having him on your team!!
gwyn norwood-chukwudolue
Either the tech didn’t know what he was doing or he knew but just wanted to charge me $300 for this part that did not solve the problem. One day later my ac was out again. He said it was probably the motor and if it went out again…..and that’s exactly what happen. Called again and they want another $1000 to put the motor they should have put in the first place. Needless to say, I didn’t use them and will not use them and don’t recommend anyone else use them.
Jose Sierra
I cannot express enough gratitude for the exceptional service provided by our AC Technician Brandon Bullock, from the moment he contacted us to let us know he was on his way. Our AC broke down right in the middle of a scorching heatwave, and Brandon came to the rescue promptly, resolving the issue with utmost professionalism and efficiency.
Upon arrival, Brandon immediately assessed the situation and quickly identified the problem. His expertise and knowledge were apparent, as he explained the issue to us in a clear and concise manner. It was evident that he was not only highly skilled but also passionate about his work.
We were pleasantly surprised by the reasonable cost of the repair, especially considering the urgency and the high demand during the heatwave. It was reassuring to know that we didn't have to break the bank to have our AC fixed promptly and effectively.
In conclusion, I wholeheartedly recommend Champion AC and especially Brandon for his outstanding service. Five stars aren't enough to express our appreciation for the remarkable service we received. Thank you, Brandon, for saving the day and keeping us cool during the scorching heatwave!
Jody Knisley
i contacted Champion and the technician was at my house within a few hours! That’s customer service at its finest. The technician, Matthew Morales called me and informed me he was on his way. He provided the time and sure enough, he was on time and ready to complete my job. Matthew was polite, professional and respectful. I was impressed. I will definitely use Champion for any future electrical needs. Give them a call you will not be disappointed.
Liz B
Great service. Very informative and professional. I feel very confident about their work. James Moore did an excellent job at explaining everything and really showed me the value of their expertise and the extras they offer. I'm very happy we chose Champion over the other 3 companies.
april vaughan
Daren was very professional! He explained everything to me in a way that I could understand it and always showed me proof of his findings. He was friendly and funny and a pleasure to have in our home. He listened to our concerns and at the end of his service he made sure that we were taken care of. I would definitely recommend him and Champion for future service for myself and others that I know.
Genevieve Hager
Our AC stopped working it was 87 • in the house and we were able to call in for a service and get someone out the same day. Gustavo was super friendly and informative. Our coils to our ac were rusted and the unit that was installed before we moved in was not the best. The duct work was real shoddy. We ended up going with a new unit and new duct work. There was a scheduling issue which caused the date on the install to be moved but Gustavo came by dropped off portable ac units and a discount was provided due to the inconvenience. Today Roque and his team came out to install everything. They guys were super friendly nice and showed us how to use everything and swept up before they left. Installing a new unit is not cheap but they do offer financing and overall I am pleased with the experience and service. It’s already much cooler in the house. Thanks 😊
Carol Dumont
I was extremely happy with the service provided by Jesse and I do apologize I did not get the second technicians name. Everything was explained to me in detail. They were professional knowledgeable, and would highly recommend Champion AC. I also use them 2 1/2 years ago to install a new HVAC system which I was extremely happy with the service then also. Champion AC is the way to go.!! Great technicians, knowledgeable, professional and friendly!!
Cher
Kitchen valve replacement and dishwasher installation. I'm glad I had Michael Ashcraft install my appliance because that's when we found out I had about issue which he repaired at that time. I highly recommend Mr Plumber to anyone with a plumbing issue and they need somebody fast, professional and very good.