Caliente Plumbing Heating And Air

EXCELLENT Customer Service, from the first callback which came within 5 minutes of my online inquire. Dispatch called to inform me there was no charge for gracing us with their presence and scheduled an appointment. I received multiple informational emails and texts confirming the appointment, what to expect and then another text telling me the tech was in route. He arrived on time.
Jeremy was very personable and professional. We described our issues, no hot water in the shower, and the other challenges we’ve had associated with the deconstruction our water department had been doing in front of our house for the past year. As well as the horrible experience we had with another “recommended” plumber, that broke our water regulator, charged us $450 and left us pretty much in the same state.
Jeremy gave us two possible scenarios and came back with a part confirming his suspicion. The easy fix was $150, the other $350. We thought, “we know where this is going….” Jeremy came back shortly and said it’s done. We were Delighted with having a hot shower again and the lower price.
Jeremy is such a good person. He did a Great job with our plumbing and even took the time to indulge us in conversations about the world and BBQ. We have since used Calente again. We plan to have them install a new water softener and initiate an AC/water heater maintenance contract. And Jeremy's suggestion for my firebox works fantastic.

We are very grateful for and Highly Recommend Calente.

Mark

Your service technician, Garrett, was very friendly, and quick to identify the source of the problem and correct it within a few minutes. We very much appreciated the same day response to our call for help with our leak.

Ryan is really personable and takes pride in his craft. He takes the time to explain every check and service performed. I'm impressed with Caliente in both the work they do and the people who do it. Glad to remain a member!

Caliente was the only 24-hour plumber of the 7 I called who was able to send someone out tonight, and what a find! Justin was AMAZING, and a fantastic welcome to San Antonio for new residents like us. He came late at night to replace our broken shower cartridge (which had forced us to have the water off for hours), then turned the water main back on (hallelujah—I didn't have to reach into the pit in the dark!). He also instantly diagnosed and fixed two issues in another bathroom, saving us hours of YouTube/DIY anguish. The quoting and payment processes were also super transparent and smooth. The experience could not have been better.

Ryan Ahnberg came out to fix a leak and was a really hard worker and went above and beyond for me. I was able to get financing very easily through the company. I definitely will use Caliente again.

They are awesome. Fair price and provides different options to meet your budget. Alex was the initial person who came out and walked me through the problem and what needed to be done. The two techs that came out were very professional and did a good job cleaning up. Would highly recommend them to anyone. Always support a good small business.

It took the freeze of 2021 and a frozen, broken pipe for our family to find a premier plumber. Caliente responded quickly to our pipe break, and then followed up downrange by returning to our house and examining our pressure. They discovered our pressure regulator was not where it should be on the house and offered a helpful and reasonably-priced solution. Our technician, Ryan, has been wonderful with his work and his explanation of the service needed at the house. We highly recommend Caliente for your plumbing needs.

Kevin Edwards and Chris Villa did an outstanding job. Very professional and courteous. They made a stressful time for us a very pleasant experience. Thank you Kevin and Chris!

Caliente was hot yesterday. Haha! I called Caliente yesterday (05/19/21) and was graciously greeted and scheduled for next day service. Shortly after the initial call, I received a call from Caliente affording me an opportunity for same day service. I quickly said yes, and service began within an hour. Caliente, more specifically, Justin and Bobby, replaced the water heater and the water regulator. Both were professional, courteous and their work was outstanding. They cleaned up once the job was done and left site spotless. Just can’t say enough... Call Caliente and ask for Justin!

James S. at Caliente was so knowledgeable and fixed the pressure issue in my home. He got my bathroom and kitchen faucets running perfectly and was very personable and professional. Another employee, Justin, did a good job installing prv. These guys work hard and you can tell they are care about the quality of their work. I would recommend this company.