Westex Air

We had an ac fan start making noise and were originally assigned Indoor Experts to come out to fix the issue. Receptionist as well as tech told us if it got worse to shut it off. Seemed very rude from the get go. It would be two days before they could come out. Well it got worse the next day and we shut it off. (Failed blower fan). Attitude by both receptionist and tech when my wife called back asking if someone could come out sooner and help was atrocious. When they finally come out and pull the fan assembly out the tech decides to be rude to my wife at which time she responds back. After they he belittles my wife and blames the issue on her, the tech leaves saying he can’t work under these conditions and leaves my ac torn apart refusing to work. So I’m not sure what happened. So I start looking at reviews. Nothing to really see. So I find them on the BBB and to my alarm there are similar reviews about attitude and treatment to customers. So we called and had WesTex Air come out. They were at our front door that day. Technician listened to us about the problem and identified the issue with a disassembled fan assembly. Told us if he could fix it he would bring it back that day and he did. Even stayed late to ensure we had ac for our household before the weekend started. They will always have me as a customer from this point forward. Thanks Westex!

Best experience I’ve ever had when dealing with HVAC issues. Dependable and fast! Rene was very professional. I highly recommend their service!!

Rene is an honest, hardworking man who will give you reliable, trustworthy service!! Give them your business! You will be pleased!

Great service Complete HVAC installation. Before you get an A/C contractor call WesTex Air for a quote. Before you get Operated get a second opinion. WesTex Air you be glad you did.

Great customer service! Rene is so kind and hardworking!!! Very professional service, highly recommend!!!

Great Company! Monica and Rene went above and and beyond for me. Highly Recommend.

Best experience I have with an AC company. Friendly, prompt and had it going in no time.

Great service and attention to correcting the issue.

Excellent and prompted service!! Highly recommend!!

Love, love, love this company!! Made sure the job was done right and showed up when scheduled.