Linus Heating and Air Conditioning

The surveyor by the name Howard visited us immediately after we called them. He explained to us in great detail about the product. He took photos and did the relevant readings for dampness. We weren't in anyway pressured into making a decision. We took on board all of the information and decided to go ahead.
The team arrived this morning two days later and within one and a half hours the work was done. The team were polite, friendly and very efficient. They did a great job. They even vacuumed after. We are enjoying staying at home now thanks to Linus heating and air conditioning.

The manager was super flexible with scheduling and his crew did a fantastic job with this somewhat complicated install completing it in one day. The entire crew was very professional, knowledgeable, and friendly. They took time to walk me through the details of the install and trained me on how to use and maintain the system. I would definitely recommend them for your air conditioning needs. Thank you!!

I called early this morning because my a/c had been out all night. To my surprise, I was able to get someone to answer the phone shortly after 7am and was given an appointment window of between 8-11am. They said the tech would call 30min prior to arrival. Just shortly after 10:30, since I had not received a call I followed up with the office and they said someone would call me right back. I went back and forth every hour calling because no one was calling me. As I type, I have had one call back from a field person and 2 text. It is 4:42pm and no one has shown...I called back another company that I had called earlier and they will be here by 5:30pm and are in route...I will never use this Linus company again. I understand life happens and schedules change but telling someone you will call them back and working on it and not communicating is a terrible way to run a business. I called them because they had a 5 star rating with 15 reviews, this 16th review is just to save future potential customers from going through the grief I have gone through today.

Great service. Appointment was on time. Answered all my questions. Very polite and efficient. Made messes but cleaned up everything swept vacuumed and picked up all debris. Will recommend Linus Heating and Air Conditioning to friends and family.

Nick did great. Not only doing diagnostics, etc as well as replacing capacitor, he was teaching and providing helpful tips as he did it. Great job, very courteous and professional. Real down-to-earth guy.