Texas AC & Plumbing Specialist

I've used Texas AC before for plumbing and had a wonderful experience with Blake but my AC experience has been a nightmare. I called to have someone come out to look at a broken ac and was told a technician would call ... 2 hours later I call back and the same story. I call in the morning (after they find no information about me calling the day before, twice) and they assure me someone will be by from 5-7pm. At 7:30 pm no one has shown up so I have to call again. Larry (not the tech) sends me a text saying they are at a call and I am the next person ahead. At 8:30 pm he tells me he is on the way. It is now 10:00 pm and they have not finished another job nor will they be done for another 2 hours. I understand it's summer and it's busy but there were ZERO apologies for anything and this is day two of no AC In 100 degree weather. I will not be using this company again.

My parents recently had them out to their home & they had excellent service so I decided to try them. They came out to my home to do maintenance on 4 of my A/C systems. They called to let me know they were on their way, they parked on my curb & not in my driveway, they told me everything they were going to do prior to getting started. By far this is the best company in town. Very professional, friendly & honest company. They even put on shoe covers when they came into my home. I would recommend this company to anyone looking for a great company.

Eric came out to make sure my AC unit was in tip top shape to make it through the rest of the summer. He was very knowledgable about the refrigeration cycle and the science of air conditioning as well as answering all my questions about how the smaller parts worked. Very personable and professional.

Frank is so AWESOME! He did a great job and went above and beyond his duties! He brought smiles to my families face when while we were drenched in heat. He communicated with me first thing in the morning and throughout the morning until he made it to my home. He has really made my day into a better one after my unit wasn't functioning properly. Mark the manager kept in close communication with me to make sure my family was as aware of the status of the diagnosis and process of completion to get us cooling this TEXAS HEAT! They were so awesome. I would give them 6 thumbs up if I could. Thank you guys so much

Bill did an amazing job, our AC went out during the hottest time of the year and he fixed it right away. He was professional and helpful.

Was on time and courteous. Did everything to fix problem and even had no problem answering my questions and concerns. Will most definitely recommend and use in the future!

I have been a customer of Texas AC Specialist since 2007 and I have always been pleased with their service and workmanship. They are prompt, courteous, very knowledgeable and fair with their prices. Texas AC Specialists have serviced lease properties as well as our home regaring everything from a check up to a new AC install.
The technicians have always been friendly and trustworthy. I highly recommend them to family and everyone who has an AC need.

These guys help fix our shower correctly and quickly and talk me through everything they were doing. I would recommend them to anyone

Check the yelp reviews first. Very disappointed. Moved into a house with propane with two furnaces installed by TX AC Specialist in Summer 2016. Unfortunately, the installer never added the propane conversion kit to change the units from natural gas to propane when they put in the new systems. No notice on units and no documentation was made. And TX AC specialist never came back or followed up to complete the job. The house was unoccupied for 2 years so the issue went unnoticed.

New owner buys the house. Unbeknownst to him, the kits still aren't installed. Tries to run the heat, but it won't get warm. Calls TX AC Specialist who inspects and confirms the issue is that the kits weren't installed, and now soot has coated the inside of the units. They are ruined. And, the TX AC Specialist technician says running the units in their sooty condition is a fire hazard - creating a danger to the inhabitants.

Instead of taking responsibility for its mistake of not adding the kits, the company is now charging the owner $2400 to replace the two (barely used) furnaces. To top it off, the person on the phone blamed the customer for not knowing the units couldn't be run without this problem happening. He claimed he's never had this problem, that someone else would have "messed with their systems" to turn them on, and it wasn't his responsibility to let anyone know about the hazard. He said the company was "too busy" in the summer to add the kits that he had right there in his office.

The company set up these systems to fail, and created a fire risk by not adding the kits at installation. It's frustrating when companies do not take responsibility for their mistakes. Do not use.

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UPDATE: The service manager called and apologized. He agreed the situation wasn't handled properly. The repair charge was reduced.

Our A/C went out Memorial Day weekend and we were scrambling to find someone to come out and look at our unit. These guys not only got to our house in less than 45 min, but they sent their best man Frank to take care of us. He worked quickly, professionally, and made sure we understood everything that was going on. As a homeowner, there is nothing more I appreciate than a company who strives to meet customer needs quickly and honestly. Will definitely be calling back should any other issues arise.