Christianson Air Conditioning and Plumbing

I called in the morning and they were able to send someone out that afternoon, and it wasn't even an emergency situation. The service guy was very nice, professional and solved our problem quickly! We've used Christianson over the years and have always had great service.

Got us back up and running as quickly as they could. Took a couple of trips, but system was having multiple failures and we called for weekend help so parts had to be ordered and arrived the following Monday. Everything running like a champ now!

I hate even giving them one star. They are the mandated company for our house, which is two years old. When we first moved in, the AC was not functioning properly. We had to call them MULTIPLE times before someone came out who knew what was going on. The first 2-3 repair people just said "it's working fine." which it most certainly was not, as the last guy pointed out. We are now one month away from our warranty expiration and here we are again. It's 80 something in the house and thermostat was set at 74/75.

So, the conversation yesterday when you called the "emergency" line went something like this: "Our AC isn't working. It's 100+ degrees outside, super hot in the house". They said "no one is available to come out today." So, we're thinking, well, we're relatively healthy in our 40's people, maybe an emergency isn't us." But seriously, it's an emergency and we should have pushed the issue yesterday.

SO, we had arranged for a repair person today "after 12N"... it's now 5pm and no repair guy in sight. You can keep calling them and they change the number of calls the person has before you. They told my husband we were the next call, but when our home building company called them, it was finish the call they are on, make one more call, and THEN us. I wonder what the real answer is? And what happens if they can't fix it? Who pays for our hotel and the vet bills for our pets?

So, they are awful and when this warranty is up, we will find a new AC company to work with. We are responsible home owners who pay our bills and we deserve much better service than this company is providing.

Brand new unit and have had to call the 3 times in a year so far

Just signed up for the yearly "furnace & AC check up" twice a year they come to your house in the spring to check your AC and in the fall to check the furnace. Very professional first service, I will like to quote that this is the first service. As I read through the reviews on their business in google, it seems like playing blackjack. if you are lucky, you may get good service. Well, I have to say that the service was NOT exactly what the service person on the phone advertised but close enough. worth the amount I paid? well there are other companies out there that quoted higher, some quoted lower, but Christianson Air Conditioning is large enough to stand behind their service and I will not hesitate to be a pain in their backside if the service is not what they advertised.

My technician, Robert, was courteous and thorough in his investigation of my AC issue and immediately diagnosed the issue. He explained in detail to me what the issue was, sought my approval on the fix and implemented the solution swiftly. My home began cooling immediately and I’m so pleased.

Avoid their plumbing services at all costs. Since plumbing repairs always need to be timely, even for non-emergency events, since you're inevitably waiting for a day or two before they can arrive, they take great pride in price gouging by inevitably requiring a two man crew to do practically anything. This has happened to me two or three times, and the second man sits and watches the first 99.9% of the time on site, doing nothing of note but inflating the bill. Replacing a water heater under warranty is costing more than the original installation of a new unit 4 years ago. Never again.

I am really impressed with the service we received. I couldn't believe that they were able to complete the repair the same day that I called. Our technician was very friendly and professional.

They do not communicate properly, finally came to install weeks late and they didn't even if is the job. The worst part is they didn't say anything about not finishing it and now they won't respond. Do not use them.

We have used Christianson services for our air conditioners for about 12 years and have found their service repairmen to be knowledgeable, honest, speedy, and personable. We have maintained an annual contract with them for twice yearly preventative service, and their response to even emergency situations (e.g. no heat in winter) has been swift and effective. Christianson's prices are good. They install quality equipment, and the service contract provides a good discount. We had one incident with a drip pan leak that they are making good on, including a free service call - and that is the only reason for the less than 5 star rating. We recommend Christianson.