Christianson Air Conditioning and Plumbing

My house is less than 4 years old and have had to have the A/C repair come out 6 times. Quality product is not what this company provides. Outrages labor rates, too. On a previous visit they had to replace my damper that lasted over three years with a new and better $500 damper that lasted less than 5 months. I called them and while the part is warrantied for a year the expensive labor is not, only 90 days. Really? So obviously the company has no confidence in the products they provide, they know it is going to fail so they are going to get their pound on flesh any way they can.

In regards to my water heater a key component failed, while it was covered under warranty and it took the tech only 10 minutes to repair, I got charged $90.

This company is a ripoff with low-grade support.

My original faith in Christianson Plumbing has been restored. After a scheduling mishap, Jerry called me and absolutely made things right, he not only fixed what was incorrect but patched some holes for me out of sheer kindness. He went above and beyond...the kind of service I'd always had from Christianson for many years. THANK YOU, Jerry, for taking care of my home and issues needing repair.

Brand new home can’t get it cool they tell me 76 is acceptable for cool . Home has 60-76 % humidity level all the time if we don’t run 2 dehumidifiers 24/7 . Three visits last year same result . Called 2times so far this season and have yet to receive a call back ..
Very disappointed in this company .

Untrained/incompetent technicians who are unable to diagnose nor fix the problem. Beware of service fees, and upselling, even for items under warranty. Had multiple service calls and still no resolution to issues. Trust the negative reviews, AC never worked day 1 and incorrectly wired. Customer service makes you feel terrible for even calling them. I question these 4/5 star reviews.

we had problem with water heater and called them for service since they were the one who did plumbing for our house(during construction from the builder). Ours is a brand new construction which is little over two years old now. I was told they would charge $89 for first 30 min and then per minute and then $1.65 for each additional minute. I agreed to that but in the final bill they even charged for helper additional $27. When I called them they said they would let me know when the service man returns to office the next day and they never called me after that. we have plumbing problems in our house like 3 times now (in two years). I feel cheated and wont use them again.

B.S. company. Was told I would pay 1 fee, it was 70 to diagnose and take off bad part. Yet they wanted to charge me 120 to put the damn part back on ??? Then told me they don't charge a trip fee for the 2nd guy to come back out with the part. I then asked him why was it $50 more to put the part on when you already know the issue. He said it was to " process the warranty work " . Yea what the F ever, that takes less time then finding the damn problem in the first place ! Horrible company ! They just move fees around to call them what they want. Amazing that my warranty work was payed for yet I had to pay 190 to get the problem figured out and installed. Would hate to see the cost of any other work....would not recommend them and sad they cover my warranty work.

Showed up late and then told me they would have to remove the entire tub and tile to fix the drain plunger for which the handle fell off. Another plumber was called in from AAA Auger and had the problem fixed in less than 5 minutes, without tearing out the entire tub.

This company is a great place to learn the plumbing trade. Coworkers are always willing to pause what they’re doing to explain a process that I have never come across. I’m blessed to work with people that I now consider to be my friends.

I came home to a warm house after being in the hospital, I had suffered a heart attack a few days prior. After the dispatcher learned of my situation, he immediately spoke to his supervisor and had a tech dispatched within a few hours instead of the next day. Luis arrived and resolved the issue quickly.

They are solid and honored a poor install by fixing. But sometimes very hard to get work done (we are waiting for them to get back to us to schedule an install...can't figure why they won't take our $?) so... Good honest work, tho.