Rite Temp Hvac

Great Company. I had two AC Companies tell me it would cost upward of 10,000 to fix my AC. They both told me I needed a transition in my system because the coils were to close to the furnace. That was not the case at all. They failed to identify that the system was a case system and did not require the transition. Wayne came out and fixed the problem in 10 minutes and told me how to maintain the system and keep the main drain clean so the line wouldn’t back up anymore. Great Job and Great Service.

Wayne was great. Very friendly and professional

Had new AC unit installed in 2017 using AHS by Rite Temp AC. The following year a capacitor blew and used AHS to have it replaced. The following year another capacitor "went bad" and was replaced again by AHS. Came out and knocked out it, worked for another year. These were band aids to a larger issue. The last AHS visit, after changing the capacitor for a third time in three years, the transformer in the attic unit blew. After watching this worker from another AC company test, and check, and change, and try many things over the course of an hour or two, he was fairly certain, and showed me where, the cord coming from the attic unit to the outside unit was spliced and said the (Jargon escapes me) solenoid that kicks on the compressor outside isn't getting the electricity it needs because of the split(Which you can visibly see). I call Rite Temp, who in their defense came out this evening and proceeded to tell me three things. Wayne said the other guys "did not know what they were doing," said, something about they were doing me a favor hooking up my AC unit incorrectly so it ran but then said I could not prove it was him because other technicians have serviced the machine and could have done the cord splicing. "Rats chewed the cord somewhere in the wall" he said as he tugged on the cable leading to the attic, which was causing the cord to lose voltage(Not the split, that was "doing me a favor") and not be 24 to start the compressor. Then after going inside and rummaging around the attic unit and messing with the thermostat told me my thermostat was no good and I need another part for outside. Get someone who, "Knows what they are doing" and I'll be fine. Then gathered his belongings and left.

I have tried to upload images of the installation in question. It is on their facebook page review...that they deleted and are trying to suppress. I will get my account reactivated for Facebook and repost it soon.

Were in constant contact. Out within 4 hours of original call. Very nice. Said what was wrong, fixed and left. Definitely use again.

Lied to my home warranty stating I blamed them for my heat not working after they claimed they fixed it 4 days prior...glad to have a different company come fix the job they did not want to fix

Great and timely service!