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Kool Koncepts Reviews - 32

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
M Tolman

Todd is the best. Knowledgeable, professional and honest. Kool Koncepts will not try to sell you on something you dont need. Very fair pricing, feels like having a friend in the AC business.

Bill James

We use Todd at work and he has always been honest and straight forward. I had him come out to my house and he was able to get me up and running quickly. I totally recommend him.

Tom Gartguy

The team at Kool Koncepts are hands down the best. I had a 30 year old system go out in my attic. The attic has only about 42" clearance. They performed the installation professionally and in a timely manner. That was last year. Bills are lower and house is much cooler.

Roger Ginnett

We trust Todd and crew with ALL our A/C work on our rental properties and our residence. Service is on-time, performed within scope and in budget. We never have to worry about things being overlooked or finished sloppily as we experienced with other contractors. I won’t work with anybody else.

Paul B. Hughes

These guys are professional, quick, honest, and friendly. They accurately diagnosed our problem and accommodated our schedule to get the work done. KoolKoncept team is very knowledgeable. He is familiar with many different types of AC units.

We will use of all future koolkoncept services.

Momin Zafarullah

Todd was great. He explained the problem in detail and was able to fix my problem with the condensor. I thought he was honest, kind and very punctual. I will be using his services in the future.

Leanne Sutton

Great service, professional, knowledgeable and very fair pricing. Also, quick to help us out in this Texas heat, which I appreciate very much. As someone who works in the commercial HVAC industry, I highly recommend Todd and his company.

J will

Called Friday morning to have someone check my AC. My call went to voicemail and I left a message. I received a text a few minutes later stating " Afraid I'm not available today...very sorry. Koolkoncepts." Whoever sent the text didn't bother to (A) let me know when they WILL BE available and (B) didn't call back or text either. So they lost a potential customer. Some of these 5 Star ratings must be BOGUS! So they definitely lost a new customer as I scheduled with someone else. I anticipated they would be busy and couldn't come same day. Maybe he didn't like the sound of my voice.

Tech Daddy

Have used KoolKoncepts for over 10 years, every time they have been fair and incredibly dependable. AC in Texas is essential, and they have been there for me every step of the way, helping me keep my family cool and comfortable.

Sudhanshu Khanna

Todd came by at 6pm to fix our AC. He successfully fixed it and explained what happened. Very easy to work with!

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