Efficient Home Solutions

A tech came out to evaluate my AC a couple of months ago. He spent a good amount of time going over everything and diagnosing the problem. He made a repair and it has worked great ever since. Very knowledgeable and polite!

Repeat customer. Always responsive and on time. Got my heater blowing hot in less than an hour.

It's a very nice experience. David came to my house doing efficient audit. He checked the elements of the house in detail, and answered my question patiently. The report of solutions provides very useful information. The service is free. I definitely recommend them to you.

We bought our house as new construction and for 11 years our master bedroom was hot...didn't matter summer or winter it was always uncomfortable. Then our AC started leaking and we knew we had to replace it. We met David and the guys at the Allen Home Show. They were an absolute Blessing! Not only do we have a brand new AC/Heating Unit, but although we were prepared to spend alot of money on radiant barriers and other things to take care of our attic, hopefully to cool down our bedroom, David showed us how extra insulation, roof spinners and an extra return air vent would accomplish what we wanted for alot less money. WOW!!! And it WORKED!!! Our Bedroom is so comfy, we are getting the best nights sleep EVER!!! The guys were GREAT, the process fast and easy...HIRE THEM! What else can I say?

Not all companies are focused on customer service, like they Efficient Home Solutions. I was most impressed that no matter what time you call, a real person answers the phone. This is rare today. They are so personal and very professional. I have already referred several of my friends over to them, because the trust factor is there. Thanks for a great job! I am not sure how I got so lucky!

Mr. Rivera and crew were great! I had gotten quotes from several other companies, but never really felt comfortable with the others. I didn't feel pressured to make a decision, and they didn't try to sell me more than what I needed, like the other guys did. I'm very happy to recommend them to everyone I know!

I just had a Trane XR17 unit installed in my home this past weekend by these folks. Great, genuine people to do business with and the installers were very trust worthy to be in my house while I was away.
Thank you so much David Rivera & Alejandro for getting me thru this stressful process and making it a great experience. I'm looking forward to doing future business with you.

If you need air conditioning and heating help, these are the folks to call. You won't regret it!

We had insulation installed by EHS a few days ago, and I was able to feel the difference in the house temperature as they were installing. Our bedroom is actually cold at night now. The guys were quick to do the job and my only regret is we didn't do this two years ago.

Do not use this company . Big promises with no answers after they get your money .See attached email to owner . No response !!!!!

I get the idea and feeling that you are not wanting to help me with my HVAC issues. You were quick to point out that this was some else's problem in the very beginning. I did not disagree with that statement . My issue is you have on two different times promised a call back. On Monday 7-16-2018 and Monday the 23 of July i left a message and also spoke with you . On both calls i was promised a return phone call, during that week The 2nd time i left a message with Amanda to have you call me .

So now, it's been almost two weeks since i left messages, with not a peep from you or Art about what your plan "B " is going to be. At this rate with your non -responses, the summer will be over before anything gets done .

My other curiosity, is how quick you were to show and describe the condensation issue, and by adding the return line and re-calibration of the units. This would supposedly solve this problem.. This is why you showed me a video .

So basically ,whatever was done on invoice # 17345, has done zero to alleviate any of my HVAC concerns. You also mentioned that you would be trying to get the Trane field rep involved . You would think you would give me an update on this status of this as well.

My main concern when i called you on 7/9/2018 was the air flow and high temperature in my grandson's room ( just one unit).

I realize this is high season for you, but do you just not get back to a customer . You are the owner of the company ,so i would have expected more from you personally .

At this time my wife does want anyone from EHS back to our house for any reason .

What i do want is a full refund of my $1,485 due to your non responsiveness and misrepresentation of the facts . If i don't get a response soon ,i will be going viral with what happened so other consumers are aware of this event . I do not want to get an attorney involved .

It could have been very easy, if you just would of called me in a timely manner.

David Rivera did in fact make things right in the end . We did have mis -communication from both sides.

* At this time i would recommend him or his team members after resolving my issues to my total satisfaction . 08-11-2018

David Rivera, the owner of Efficient Home Solutions (EHS), has given several lectures to my organization. Many of our members have used his services. The reply heard most is “Thank You, you have saved my family so much money”! I too have used David’s suggestions and have received instant results on saving from our energy bill. I will be using EHS’s services this spring to make sure my HVAC equipment is working to code for the summer season. I highly recommend Efficient Home Solutions as your HVAC vendor.