Efficient Home Solutions

Efficient Home Solutions was extremely accommodating to get everything arranged, set up and installed within 3 days in the middle of a heat wave. David and Ben were especially diligent in making sure the house was prepared and arranged for our full AC/Furnace replace and Attic insulation work and were on-hand to ensure that our house looked like noone had ever been there. The house was spotless after installing the furnace, insulation, and all of the additional vent work! They made great recommendations to increase airflow in the house by adding return and supply vents in specific points to ensure we have proper air circulation throughout the entire house. It's only been a few days but our house is significantly cooler and quieter thanks to the recommendations they made!

I highly recommend this company, and use them for my business and personal HVAC needs. They always go above and beyond to get to you and cool you off as quickly as possible. The team at Efficient Home Solutions cannot be beat!

We had a great experience with Efficient Home Solutions. Their customer service was wonderful from start to finish. I first met with the owner, David, who took great care to answer all of my questions and to teach me about my system.

Then, once we moved forward with the work, his install crew was polite, efficient, and detail oriented. They completely cleaned up their (minor) mess to a T and also took time to walk me through everything they did, explaining details and educating me on my new HVAC components. (Wolfgang is great!).

I interacted with a few members of their team over the phone in the business office and they were extremely polite and helpful.

The owner personally followed up with me to ensure we had an A+ experience, which we did! Thanks EHS!!

Every time my company works with Efficient Home solutions it is an exceptional experience. I have worked with Mr. Rivera for many years and hands down he is the most knowledgeable in his field. I will hire this company time and time again. And also referral every client of mine to Efficient Homes Solutions for all HVAC needs.

We called this company to come look at why our air conditioner was running but not cooling the home. My mother asked if they had senior citizen discount which unfortunately they did not. My mother decided to proceed with them anyway due to really needing repair for herself and a 4 year old child that resides in the home. Upon inspection, it was determined thermostat was not sending signal to condenser. The thermostat was replaced and refrigerant was added due to being slightly low. Fast forward 1 month later same issue is occurring and house is not cooling. We make another call for this company to come back out and my mother is told there will be a service charge and that maybe the cause is there is a refrigerant leak. Well if you were out to repair an air conditioner you should be checking that when you come. Also, if someone is having the same issue one month later, the repair should be considered part of the same service call as any legitimate company would do. How incredibly hard to believe a company would not care about an elderly person and child with no air conditioning. The company proceeded to defend why they were charging another service fee. Anyway, I suggest staying away from this company.

Efficient Home Solutions recently installed a replacement A/C system for our home. We were familiar with the company because they had come to our home on twice in the past to perform repair our original A/C system that finally gave out. We were impressed with their professionalism on those occasions, and they quoted us the lowest price for the new A/C system.

They arrived on the promised day and time, and we were charged the price we were quoted in advance. The system is working very well, especially compared with the 15-year-old A/C it replaced. An inspector with the City of Frisco who came out to approve the job said everything about their installation looked great, both in the attic and the outside the house where the new compressor was installed. He said that because he was familiar with other jobs done by Efficient Home Solutions, he expected to see high quality work .

I have been very happy with working with these guys. I called them out earlier in the summer when the system was operating at low efficiency. They took a look, gathered enough information to make a good diagnosis without doing tests that they'd have to charge me for, and made a recommendation. They weren't necessarily the cheapest bid (though everyone bids different products so you can never have an apples-to-apples comparison), but I felt that it was the best bid, based on the professionalism of the staff and the apparent quality of the system they suggested. There was no sales pressure at the time, just a recommendation to consider.

Fast forward two months, and a different part of the system unexpectedly fails. They came back out promptly, took a look, and gave the honest diagnosis - the part is fixable, but it'd be $1200 and with a 12-year old system it just didn't seem like a logical step. They offered me a good price on the same system they had recommended before and we scheduled for the very next day.

The install crew was also very professional and good. They worked quickly and were easy to work with, even being willing to let me go to work with the house locked up and give me a call when they were ready to come in and do the thermostat and testing (our attic access is in the garage). Efficient Home Solutions has a philosophy of replacing new virtually everything involved in the system, simply because it's better to replace it now, even if it's a few hundred extra dollars, than to run into continual challenges as little components fail every few years. They gave me good recommendations, even on things that fall outside their business model, and even on things that they could make money doing for me but that I could do for cheaper elsewhere.

They offered me a wealth of financing options, and were honest that there's no such thing as zero interest financing, except that they as a company would be willing to eat the interest themselves if I paid a certain amount down, which we did. The financing process was quick and easy and will be very convenient for me.

I recommend these guys for a quality job!

Ben was fabulous! Ben and the company as a whole was responsive and available to answer questions, even responding after hours to address my concerns. Evaluation of my system was direct/honest, kept to only the repairs needed. Kept me informed of the process, parts availability, and repair timing. Highly recommend! My "go-to" company for my heating/AC needs!

David was AWESOME!!! He responded to my appt. request quickly and got me on the schedule immediately. He called ahead of time to let me know he was on his way. He evaluated everything I had asked about, gave me some great pointers and advice. So very friendly and knowledgeable. I felt bad I didn't have any work to give him - it turned out my system was working properly. He didn't act irritated or annoyed that he had come all that way for nothing. He was just great. I highly recommend the service if nothing more than for the pleasant customer service level. He was so knowledgeable that I'm certain the work would be quality as well. Thanks again David! *Reverse the fans in the winter, forward in the Summer!!* <-- I remembered!!

For years we've had trouble cooling/heating one room of the house. After several different companies couldn't diagnose the problem, Mark at Efficient Home Solutions fixed it for good (and at very little cost). We're not going to call anyone else!