All Service Heating & Air

It was a few weeks ago, sorry it took so long. Have to give the most awesome review to Taylor Tobias. We've been using your company for many years and every tech that comes out has always been great.

I always request Taylor if possible. He knows us & our house, but most importantly a great guy! It's a pleasure every time to see him, and great to know we're in good hands. Kudos to Taylor!

Taylor was an absolute pleasure to work with!! Our air conditioner had stopped working last night on a Friday night. We called All Service this morning and not only did they agree to come to our home on a Saturday, but within 4-6 hours!! Amazing service. By chance Taylor was on call this Saturday. Taylor has been servicing our air conditioner for at least 5 years. He has taken fantastic care of our unit all these years!! He is highly professional, friendly, extremely knowledgeable and goes out of his way for extra special customer service. What a smart company to hire and keep such a fantastic, special employee like Taylor!

We used All Service to get a 2nd opinion. John was great! Super helpful and knowledgeable. He was able to give us a few solutions on how to improve our system. Gave us a competitive quote on potential work.

Our old system was 14 years old and just not keeping up with the Texas heat. Andy Vestal came to the rescue and talked with us about repair vs. replace. Because of the age, we decided to replace. Andy explained all the details and was always responsive to our calls, never making us wait for a call back. The install was on Saturday, 6/10/23. The crew was awesome. They worked so efficiently that the house didn't really have time to get hot between getting the old system out and and the new one in. The crew worked seamlessly, like I've never seen before. They were in and out like superheroes. It was after they were gone that I compared them to previous work and installs, which were always a pain. Thank you, Andy and All Service!

I have been so happy with this company and especially the expertise and professionalism of their tech, Travis. He immediately diagnosed and fixed the problem with my unit while giving me tips on how to best take care of my unit.
Not only did he fix the problem, but he came out on a very hot day when I had no AC working!
Kudos to Travis and All Service!
Suzanne Bush
Happy Customer

John arrived on time ,examined the compressor and replaced the capacitor and got my system working quickly !
He explained what the issue was and gave me some recommendations for the future ! The people ( The contacts & techs at All Service ) are the best ! I have used All Service exclusively for a long time .

Andy Vestal came to troubleshoot an issue with my AC yesterday. It was a second opinion visit to another company's service performed last week who said all things were running and looked fine. Andy discovered the issue within the first 10 minutes (maybe less, I wasn't timing him) - low refrigerant. He discussed other options to make the system run optimally, but was not pushy. He completed service with further instructions to call again if results were not seen after a few days of allowing the system to run and optimize. He was polite, professional, honest, and as an added bonus, funny. I will definitely be calling All Service Heating & Air for future HVAC needs.

The service tech that came out and looked at my unit his name was Tim I think he was very good very professional thought he did a great job kept me involved in all everything about it and I think that's a good employee. Take care

Of course in the midst of hot/cold lately in Wylie my thermostat decided to go haywire and stop working. Called and a lovely woman helped me set up an appointment to get a technician out to investigate the problem. The technician arrived BEFORE the estimated time and was extremely professional. He walked me through my options and costs. He installed the new equipment and cleaned up after himself. He was super nice and courteous of my dog who just wanted to say hi. He made some recommendations on how to maintain the unit, since im clueless in the matter, to prevent breakdowns and issues long term. He was very knowledgeable. I would highly recommend this company for any needs related to your AC/HEATING units.

Our A/C unit was 24 years old & not working. Because we had replaced our other unit 3 years back, we had an estimate from then for the make & model that we wanted to purchase. I reached out to the company that replaced our other unit as well as another HVAC company we had dealt with in the past for a current estimate. The 1st company (claiming they were giving us a deal because we were a return customer) came in quite high. The 2nd company (knowing that we were getting another estimate) came in a bit lower & included an additional year of labor on the warranty. I had seen an add for All Service Heating & Air that showed they sold Trane units (which is what we were looking for) so I decided to get 1 more estimate. That evening I left a message at their office & was contacted the next morning. Josh, the owner, came to our home that afternoon. Josh was professional & super personable. He noticed that we needed to add an air return to allow the HVAC unit to run as efficiently as possible. Josh's estimate came in over $1,000 less than the lowest bid we had received, plus he included a 2 year service agreement. We set up an appointment to install the new system the following week. The 4-man crew worked diligently to complete the removal of old unit & new install within 4 hours. Crew leader was very courteous, team cleaned up after themselves as they worked -job was completed quickly & professionally. My boss had his upstairs unit go out a couple weeks after ours & I referred him to All Service Heating & Air. I highly recommend this company!