1st Class Heat & Air

Thank Aaron for the great service and fixing our AC. We are grateful you could come out so fast and had everything to get us running.
Thanks, Lisa B.

The 5 star review is for Aaron. Great service and very professional. Service was just for routine maintenance, however I did opt for the surge protectors which turned out to be very excessive in price.

I won't recommend this service. The only thing they want is to sell you new unit instead trouble shooting and repair.
My rental property's unit stopped making cool air, so we called them in. After some inspection, the technician claimed the coil was jammed, and need to be replaced. They provided a quote of 4,800. We immediately felt it pretty suspicious about his diagnosis.
We found another AC company next day, and he found out the issue was caused by expansion valve. He replaced the expansion valve and recharged 410a. The whole job cost $800.

My AC went out at 2am (of course), and out of the numerous companies that I contacted for repair help,1st Class Heat and Air was able to send someone out within 6 hours of receiving my call (non emergency!). Chris Miller was courteous and respectful, and answered/ put up and with all of my inquiries without delay. I told Chris that 1st Class Heat and Air was my AC go-to from now on. I would highly recommend this company from today’s experience.

1st Class Heat & Air were easy to work with, great customer service and showed up on time. I’m in the middle of a remodel and worked around my schedule and delays by the other contractors

John D. The technician was very nice and answered all my questions and informed me on how to keep the unit in good shape

The AC Tech Joshua was very nice guy, professional, knowledgeable and friendly. We enjoyed his visit today. Thank you guys for helping us when our home warranty failed us. We will add this number to our address book for home repairs. Have a great weekend.

Chris did an outstanding job. We had a squeak in the outside unit, Chris knew exactly what was wrong. He ordered a new part an returned quickly to replace it. Great Service

This was my second time using 1st Class for AC repair and maintenance. I will continue to use them because they are very thorough in diagnosing the problem the first time in diagnosing why the AC kept loosing Freon. Today, I had them out for the winter tune up on my my 2 systems. You can search the metroplex, but you will not find a more honest company you work with.

Nickle and dimes, bad customer service. All companies charge 1 service fee not multiples like this company. Your already coming to my house, why are you charging me twice for a service fee?! - Scam!