Altruistic AC & Heating

Gerardo and the crew at Altruistic was responsive to our need for a quick appointment and flexible with our timing. His thoroughness was appreciated as well as his reporting of what he did, how, why, and explaining ways to keep our system running efficiently. They are fantastic and our new hvac company!

Rondel was pleasant and efficient while he worked on my furnace. Thanks for the help!

Both technicians were polite, professional, efficient and knowledgeable!

This is by far the best AC company I have ever come across. They did a brief inspection today, but have replaced our entire system before and have done multiple inspections in the past. I highly recommend going with them if you have any AC/heating issues.

Received a service window of 12-6, got a text around noon saying Ryan was on his way, and he was there by 12:15 which I absolutely did NOT expect! He was friendly, super efficient, and diagnosed, and repaired the problem within 30 minutes and I'm back to having a working upstairs AC which is critical in a Texas summer like this one!

Rondel helped me get my Nest thermostat installed on my phone. We faced several wifi issues but he stuck with it and got it working on my phone. He then made sure I understood how to use it. He was very patient!

Very professional from the beginning. Called and left a message, got a text 10 minutes later, and put on the schedule soon after. I then got a message in the morning of the person coming. Great customer service, very professional contractor and will probably use for our yearly maintenance due to the great communication they have provided.

Gerardo is so friendly & professional, and he explains the details of our A/C system really clearly. I always feel like he’s giving us good recommendations on what maintenance to perform now, and what we simply need to monitor. I also like how easy Altruistic makes it to stay on top of our system performance through email and text reminders.

Altruistic is the best. Their techs are professional, friendly, and experts on all things related to AC. Their customer service excellent and their technology makes them easy to do business with. I highly recommend this company.

Gerardo was so kind and SO knowledgeable. He took the time to inspect every detail was kind enough to give me a very detailed verbal report (with photos) prior to receiving my written report and explain all of my options. Truly blown away and the level of professionalism, thoroughness, and kindness. Will forever be using altruistic AC.