Our AC unit went off yesterday, we had a terrible night and the kids were scared to sleep in the heat. I did a google search and got the number to 7-Star. I spoke with Lawrence and he showed up a few hours later. He did check the unit out and fixed it in no time. He was very friendly and taught me how to keep the system running efficiently with best maintenance. I will definately use his service again and recommend him to others who may need his service.
Tried to use them. Kept being told my case is “urgent” but the phone operators knew nothing about actual time estimates and literally have nothing of value to add. Don’t waste your time with them- apparently they’re short staffed and only respond when escalated on. And by respond I mean they call and make excuses of why they weren’t responsive and can’t help.
For our AC repair, Lawrence was responsive on the phone, arrived on time, was personable, respectful of our home, and fair on his pricing for both parts and labor. I definitely recommend him.
I called after 6pm on Friday and spoke with Lawrence about my AC problem that couldn't get any cooler than 79 while it was 93 outside. He arrived at my home within 1hr just like what he estimated over the phone. He and Rudy diagnosed the problem and found a leakage in the coil which was estimated over $1500 for replacement. Since the unit is less than 5 years old, he will help me to get Trane warranty to replace the unit for just for the cost of the labor and freon charge later. Lawrence is very knowlegable about the known issue with Trane and impressed me with his professionalism in customer service. His work took less than 2 hrs and my home is under 74 degrees in less than 1 hr. Today he charged me just for the service and freon to my AC and will credit toward to the cost for coil replacement in near future. My family and kids thank him so much for the prompt service and looking for his help to complete coil replacment.
The repair techs came on time, were very friendly and efficient. They diagnosed the problem (blown battery on outside unit), replaced the broken parts with new ones with an extended warranty and were out within 20 minutes. Will use again. Thank you!
After nearly two months of our a/c messing up our landlord finally gave us the approval to call a repair company. I just googled 'pflugerville a/c repair' and came across 7 Star Service. I saw a few good reviews and decided to give them a call. It was Friday evening and Lawerence was at our house in about an hour. He looked at our system and told us what he thought was wrong with it. He never asked us for a payment because I had told him the landlord was going to be in charge of the bill. He and our landlord got in touch and came out to our house Monday (he had to order parts Friday) and got it done by the time I got home from work. It feels so good to not have to worry about if our a/c will be working or not when we get home. Thanks Lawerence!
You guys rock. I found out my air went out on Monday night. Came home to 87 ° house. Call 7 Star. They came out first thing Tuesday morning. All fix by lunch time. Fast, friendly and honest pricing. We will be keeping your number. Thanks
Seth Adomako Adjei
Our AC unit went off yesterday, we had a terrible night and the kids were scared to sleep in the heat. I did a google search and got the number to 7-Star. I spoke with Lawrence and he showed up a few hours later. He did check the unit out and fixed it in no time. He was very friendly and taught me how to keep the system running efficiently with best maintenance. I will definately use his service again and recommend him to others who may need his service.
Jenny Culbertson
Tried to use them. Kept being told my case is “urgent” but the phone operators knew nothing about actual time estimates and literally have nothing of value to add. Don’t waste your time with them- apparently they’re short staffed and only respond when escalated on. And by respond I mean they call and make excuses of why they weren’t responsive and can’t help.
Jeff Steinberg
For our AC repair, Lawrence was responsive on the phone, arrived on time, was personable, respectful of our home, and fair on his pricing for both parts and labor. I definitely recommend him.
Mimi Henley
Seven Star has been our AC company for several years now. They are prompt, reliable and very customer friendly. Shout out to Lawrence. He’s great!
Sean Le
I called after 6pm on Friday and spoke with Lawrence about my AC problem that couldn't get any cooler than 79 while it was 93 outside. He arrived at my home within 1hr just like what he estimated over the phone. He and Rudy diagnosed the problem and found a leakage in the coil which was estimated over $1500 for replacement. Since the unit is less than 5 years old, he will help me to get Trane warranty to replace the unit for just for the cost of the labor and freon charge later. Lawrence is very knowlegable about the known issue with Trane and impressed me with his professionalism in customer service. His work took less than 2 hrs and my home is under 74 degrees in less than 1 hr. Today he charged me just for the service and freon to my AC and will credit toward to the cost for coil replacement in near future. My family and kids thank him so much for the prompt service and looking for his help to complete coil replacment.
Kaylee Jo Johnson
The repair techs came on time, were very friendly and efficient. They diagnosed the problem (blown battery on outside unit), replaced the broken parts with new ones with an extended warranty and were out within 20 minutes. Will use again. Thank you!
Christina Carreira
After nearly two months of our a/c messing up our landlord finally gave us the approval to call a repair company. I just googled 'pflugerville a/c repair' and came across 7 Star Service. I saw a few good reviews and decided to give them a call. It was Friday evening and Lawerence was at our house in about an hour. He looked at our system and told us what he thought was wrong with it. He never asked us for a payment because I had told him the landlord was going to be in charge of the bill. He and our landlord got in touch and came out to our house Monday (he had to order parts Friday) and got it done by the time I got home from work. It feels so good to not have to worry about if our a/c will be working or not when we get home. Thanks Lawerence!
amanda davenport
You guys rock. I found out my air went out on Monday night. Came home to 87 ° house. Call 7 Star. They came out first thing Tuesday morning. All fix by lunch time. Fast, friendly and honest pricing. We will be keeping your number.
Thanks
Daniel Sill
Lawrence was able to get my very old system back up and running on short notice! He is very knowledgeable and honest. Highly recommend him!!
Jeremie Conley
Prompt, courteous, and professional service. Got our AC working again right away. It was a pleasure doing business with Lawrence!