Texas Air Doctors

Brian was such a great professional. We use Texas Air Doctors, and have for years, to check out the gas fireplace each year and make sure all is well as the seasons change. As usual, they provided excellent service.

Texas Air Doctors replaced our existing 14 yr old malfunctioning & leaking HVAC unit on 9/29/2022. The replacement unit was installed to our satisfaction & in a timely manner. My wife called Texas Air Doctors several days later with questions as to exact size of filter needed & where to get them. Taylor at Texas Air Doctors answer my wife's questions & then researched the information needed & emailed us with specifics and ordering suggestions (she is truly an "above-and-beyond valuable employee in our opinion!!) We'd recommend Texas Air Doctors and give kudos to Taylor also.

Moved from Florida to a home we bought in the Fort Worth area. Prior to havIng some home renovation, I had my fireplaces looked at in winter of 2022. Fireplaces were functioning well and Jeff the serviceman and one of the owners informed me that I would need a damper for the fireplace, which he would have to order and he could install it in the Spring. That is, if I went ahead and paid $480 to cover maintenance for the upcoming year as well as introductory visit. It seemed reasonable to me. At that time I told him that we would be replacing the exterior stone (cosmetic veneer) of the fireplace, he stated to be careful, because he has seen many times that fireplaces can be damaged in the process and fireplace could need to be replaced and if so he could help. During the renovation Jeff came back in the Spring to service the AC and place the damper for the fireplace. During the renovation we were having AC problems. It was determined that an evaporator coil was corroded and defective and had frozen over, additionally the air ducts needed to be cleaned due to dust from remodeling construction. He told me that the dripping into the drip pan could ruin the ceiling and may have already caused damage. He told me to get my air ducts cleaned before he ever came back and also he would not test out the damper on the fireplace because there was too much dust and it would be a hazard. He told me this is the worst he had ever seen a coil frozen over and could be a while before they would unfreeze.Never once did he offer to actually remove any dust or assist in the unfreezing of the coils or offer assistance to clean ducts and solve the problem.Basically spent 15 minutes on the call. Needless to,say, we were quite alarmed and shut AC unit down immediately. Within 12 hours the coils became unfrozen and no water damage was noticed at all. We had another company come out and they replaced the evaporator coil and clean the air ducts. Additionally, we cleaned out the fire place and removed debris for a future visit by Texas Air Doctors, especially since we had already sunk in approx $700 by then and had nothing to show for it. In the interim, we did not hear from Texas Air Doctors to ask if ducts had been cleaned, fireplace cleaned or if we wanted evaporator coil replaced. Only heard from them for fall maintenance. They came by today and neither of our furnaces were able to be ignited, I was told I would need a millivolt generator as well as another part for the formal living room furnace were no remodeling was done. Also asked them to look at outside at my gas lanterns but was told I would have to call office to see what charge would be.
With my experience with Texas Air Doctors, I would say their business model is to rope you in with a yearly service plan, get you prepared for the worst possible scenario and sell you stuff you don’t need. I told them they can keep all the money I’ve given them and please don’t call come back. Stay away, there are much better companies that care out there.

As it always does, Air Doctors responded within a few hours to a problem with my AC unit cooling properly. They diagnosed the problem, made temporary repair and returned in a couple of days to install a replacement part. In the interim they checked with me to be sure that I was comfortable in the enduring heat wave. Blake was professional and efficient and explained well the problem to me.
It is always a pleasure to do business with Air Doctors. They are totally reliable and helpful.

Had a problem with my A/C unit. Called Texas Air Doctors around 11am and set up an appointment around 2pm the same afternoon! Brian came and checked the A/C out and it was a minor repair.. Problem Fixed!! Anytime I’ve had a problem, they come out that day or the following day. I’ve used Texas Air Doctors for many years and they are The Best Company I have ever used! I highly recommend Texas Air Doctors!! Be sure to inquire about their Mustang club. You get a spring A/C tune up and a fall heater tune up and free service calls!!

Jeff arrived early, after first calling to confirm. He inspected our gas fireplace, listened to the issues we were having and quickly diagnosed the problem. He had us up and running quickly, in time for the holidays.

Texas Air Doctors has always done an excellent job. They communicate well and are very honest, so you can trust them to do the right thing. Jeff is a pleasure to work with and I really appreciate the great service he has provided the last two times I needed a repair on my AC system.

Fireplaces (5) maintained and calibrated. Repaired a gas leak in one. Always professional, meticulous service, an outstanding experience every time. Become a member...you will be glad you joined.

Joseph did an excellent job of checking my A/C system. He was knowledgeable, professional, personable, and answered all of my questions.

Had our fireplace inspected; our technician was very helpful and showed me how to get it operating again and explained everything. Highly recommend!