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    Texas Ace Heating & Air Reviews - 100

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Emily Ehrhardt

    Ashley called me late Friday night when my a/c wasn’t working (82 in the house). She spent time with me, asked a lot of questions, tried to help walk me through what could possibly be wrong and set their earliest appt for me just in case it didn’t work. Followed up with me the next morning and they were on time to fix my a/c. Very helpful, professional, and the only emergency a/c company that actually called me back late on a Friday night. Highly recommend them!!

    M Mann

    Eric is awesome. He’s been out for both my services and he’s very friendly and professional. He is very helpful and knowledgeable. He has helped me learn more about my unit and it’s functionality. Great ambassador for Texas ace

    Tommy Land

    My home is 14 yrs old and began having issues with the two a/c systems. We've also had issues with different rooms upstairs being too hot or cold. The representative came out and did an assessment of the issues and presented solutions to balance our system. They scheduled a date and notified up it might take two days. The install team arrived at 8pm, prepped the entry and areas that would be accessed by the team to protect the flooring. Both systems in and working by 4pm the same day. Their team cleaned up and 30 minutes later you wouldn't have known this major project took place. I oversee medical design and construction, which requires a very high standard, and the professionalism and quality of Texas Ace' work is A++. I normally don't recommend contractors but Texas Ace' focus on resolving my issues rather than loading me with high dollar solutions is rare in today's business. My wife and I are beyond pleased as they exceeded our expectations.

    Shea Williford

    Jovanny came today to help us as our AC was not running. He solved it immediately and provided useful information in how to care for our new units going forward. Highly recommend!

    J. Reese

    Make sure you ask for Chase Pflueger, he's very respectful and knowledgeable. He was only called out for a simple trouble ticket, but went above and beyond by performing a complete system inspection. He also took the time to answer all my questions and gave me a few preventive maintenance pointers. Great company and great staff. Thanks again.

    Necia Jackson-Guidry

    A HUGE shoutout to Texas Ace Heating and Air! Our air quit on Sunday, house is 5 months old, yesterday they came right out to take a look. Our coil had a hole in it. Jesus was great but told us it could take a week due to getting parts and their schedules in July.

    We have a grandson who has a overgrowth syndrome, trouble regulating body temp, pulmonary issues, etc. and it's HOT. We let them know we had this dilemma and they figured it out, sent two volunteers out here from Midlothian after work and they are fixing it. It was MISERABLE last night. It's been miserable today. Kudos to our ancestors that dealt with this without electricity!

    Anyway, they did right by us, just wanted to give them the praise they deserve.

    MANY THANKS TO THE FOLLOWING PEOPLE AT TEXAS ACE: Phillip Seward, Michael Mills (especially for making this happen!) and finally to Chase Walsh and Joseph who volunteered to work over time and come from Midlothian and stay at our house until after 9:00pm to get air into our lives. We are SO very grateful!!

    Kevin Burck

    My property management company recommends this company and I could not be more happy. I have had visits from Shawn and Shakir. Both are incredibly knowledgeable and thorough. They take time to diagnose and understand the problem. I love how this company's first answer is NOT "you need a new AC" but if that's the case, I trust them fully and know their pricing and responsiveness is second to non. They are very fair and I couldn't be happier with the service I received today.

    gene sharp

    Eric came to help us with an a/c problem today. He was extremely courteous and helpful. He got us our cool air back Thanks, Eric we appreciate the expertise!! Thanks to Texas Ace for responding so quickly.

    Michael Wilson

    Outstanding service, thank you! Eric Dominguez was my technician and he was prompt, efficient and very professional. I will definitely keep Texas Ace Heating and Air in mind for all my HVAC needs in the future. Thanks again!

    jim galligan

    A big shout out to the Texas Ace team for getting our A/C unit back up and running smoothly in this hot weather. A special thanks to the Service Manager, Kyle who went the extra mile getting replacement parts quickly expedited from the manufacturer. Professional, reliable, honest Texas Ace Team. Call them for you A/C and heating needs. You won’ t be disappointed!

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