Texas Ace Heating & Air

I needed a technician to check humidity levels in my house. We had condensation on windows and he was able to determine that it was not a humidity/a/c problem, but a window installation problem instead. Very professional and easy to talk with.

Moe was fantastic! Fast to troubleshoot the problem and patient explaining the problem. We happily signed up for annual maintenance. High recommend this company and MOE!

Jonathan was amazing helping me with a faulty thermostat! He made sure it was ordered in a timely manner and came back to install it in no time. I would recommend this business for all of my heating and cooling needs!

Stay away from these people.. awful service. Couldn’t get past the Asian answering service. Advertise 24 hour service but looking only to book appointments.. said they could get me serviced in 4 days. What a joke. Hate false advertising..

Eric did a good job of checking everything. He also explained the club membership, which I signed up for to get ongoing maintenance. He also showed me the extra piece in the AC unit to lower the voltage and save on the electrical bill. Helpful and should save us money over the long term.

Outstanding Work by the technician, Jonathan. He cleaned up and services my system and helped solve issues I had with the flow of air through my vents. Everything is running well now! Great job, Jonathan! Thanks,Texas Ace!

Texas Ace services the HVAC units for my whole condo complex. They are always quick to come out when I have issues and are always on time, if not early. Heath has been helpful multiple times for us and is very thorough to ensure the job is completely fixed every time! If you can request a specific technician I would recommend Heath!

Had an emergency when air conditioning went out. Phil at Ace was great getting us on the same day list and Julio worked until it was fixed. Fair price, communicative tech who informed us along the way. Very satisfied

This company just tried to scam me!! They are taking advantage of the fact that people are desperate for air conditioning in this Texas summer heat. They just tried to charge me $300 for a part they had on their truck... when the other option they gave me was to order the part under warranty, free of charge, and wait a couple of weeks with no a/c. If I hadn't stood firm that it was under warranty (unit was only a few months old), and therefore I shouldn't have to pay a dime, they might have been successful at their scam. But, I knew better!!! When I demanded to speak to the technician's manager, he went out to his truck and got the part and installed it, no charge, and left. He couldn't even come up with an excuse for changing his tune! THIS COMPANY HAS NO INTEGRITY.

Our experience with Texas Ace Heating & Air was exceptional. When the GM Phil first told us the entire HVAC system would be replaced in one day, we were a little skeptical. If we had known about Felipe and his crew of 2 men we would have never doubted their ability to complete the job. The crew hit the ground running from the moment they arrived. They were professional, worked non-stop in spite of the heat and completed the job in less than 10 hours. Our house barely had a chance to heat up after the old system was removed and the new system was operational. One final comment: Our old system wasn't bad but we had some issues we wanted addressed with the new system. Shawn, the Estimator, addressed these issues in specifying the new system and even though it has only been a few days the improvement is noticeable.