Speedy Electric & A/C

They were super fast in booking an appointment for me. Once they got there, the technician identified the problem and fixed it quickly. I haven't had any issues since.

"[Technician] Francisco did an amazing job. He completed the work in a timely manner. He was pleasant and professional. So, while my experience with Francisco was 5-star all the way, my experience with Speedy Electric and AC was less than zero stars which is not even on the scale! The problem Francisco came out to fix started 3 weeks ago when my AC went out. I called the Home Warranty folks. They dispatched Speedy within an hour of my call. HOWEVER, it took almost a week (5days) before they could send someone out to assess the problem. Parts had to be ordered. Home warranty approved the repair in less than 24 hours and parts were ordered. The parts arrived the following day. However, with temperatures in excess of 102 degrees and heat indexes higher than that, Speedy made me wait for 10 days before they could get Francisco or any technician out to my house. I spoke with 2 different Managers who told me there was nothing they could do. The Home warranty company called twice to try to get a faster time on the schedule given the extreme temperatures. We were all told there were 11 other Home Warranty customers (from various companies) on the schedule ahead of me. The scheduling manager denied that they are short-staffed. They apparently don’t work overtime or weekends. They offered no solution to help; no portable unit(s), no fans, NOTHING!!! They left me in the sweltering heat to suffer for almost 3 weeks total. So they should actually change their name from "Speedy" to “we couldn’t care less as long as we get paid electric and AC. “ The sad part is that it’s not even peak season yet. I really feel sorry for any customers who call them in July or August." I will conclude by saying that Speedy did the pre-season tune up on my AC. That experience was very pleasant. They found a problem and fixed while on-site because they had the part. Each time the technicians could not have been more professional and both pairs of technicians were 5-Star. However, the company internal processes are broken and apparently, they really couldn't care less than the attitude expressed by both Managers I spoke with on the phone. They never asked if there were any medical conditions that might be exacerbated by having to live in the extreme heat during the waiting period because they DID. NOT. CARE.

The technician that came out was much better than any other service techs they've sent before. He got right to the service call and completed in a timely manner.

Great job, friendly service, very timely. The other local company I got a quote from said $680 to move the thermostat to an adjacent wall vs the excellent price that was 1/3 that from Speedy. Their service was excellent from start to finish! I will be using them for a lot of future needs!

Technician was excellent. Very professional. He quickly identified the problem and wasted no time making the repair. Because it was a warranty call, he informed me of the cost and asked for approval to complete the work.
Hopefully Speedy understands the valuable asset they have in this individual.
Thank you.

Had a whole section of house that kept flipping break intermittently, and we were clueless. Afraid of major problems.
Speedy Electric came out and diagnosed and replaced bad fuse in breaker box within a few minutes! Whew!

Used them a second time for doorbell repair, and they were equally as quick and thorough!

Great company to have your repairs done.? Service techs friendly and throughall

This is the 2nd time we have had to use this company. Outside unit and unit in the house and we have not been disappointed that’s why we came back. They got us an appointment soon and replaced our unit next day just in time for the heat. Even tho we didn’t have to use their financing it was great to know they offered it. Customer service was amazing from the phone agents to both sets of people that came back. We will definitely use them again, hopefully further down the road lol.

Great company!! Would definitely recommend them for all your HVAC needs.

Very fast and responsive but misdiagnosed my issue claimed it was electrical paid for their electrician (same company/speedy)who said my problem was with the ac (original issue). They did send back an ac person free of a service fee who admitted the original person screwed up and didn’t do the appropriate tests and that I never needed an electrician. Still out the costs of their electrician charges based in their incompetence. I understand a mistake but why do I have to pay for their mistake.

Update: Service Warranty did reimburse me the fee and agreed that based on their misdiagnosis and incomplete check, their AC guy forgot to turn the breaker back on, then there would have not been a need to have an electrician come out (who ended up confirming that there was not an electrical issue but an AC issue).