Search

Amenities

    Aire Serv of The Permian Basin Reviews - 100

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Elizabeth Lara

    They were on time, called before, courteous, finished in no time. I appreciate they wore masks, gloves n shoe covers. Explained all they came to do. I have used them before n must say this service call was improved from the last time they came. Will recommend them.

    J A

    First of all I would like to thank Chris Fischer for an excellent experience with his part. I can not express my gratitude for him going the extra mile for us. This company is highly recommended for any kind hvac services. The installer, rocky, knew what to do and how to navigate his team in the process. Thank you rocky and thanks to aireserv for my new unit and for actually cleaning up after yourselves. Just one minor note, double check for loose screws left over in driveways guys lol.

    -John

    Mark Smith

    It is nice to see a company offer great service for a reasonable price. I was very pleased with the responsiveness of the guys to come fix my problem. They were able to fix the problem the first visit and were reasonably priced. Great people to work with.

    Stephanie Davis

    If I could rate even worse than stars I would. This company is a JOKE. They absolutely do not care about their customers. I had gone back and forth with this company for over a month about coming out to my store to trouble shoot our H-VAC. They are extremely rude about communcation and act like it's your fault if the tech doesn't even show up! Which happened MULTIPLE times. Common sense tells you to call the customer if you have to reschedule. They did this to me multiple times. Their excuse for the last one was that the tech sat in his truck for TWO HOURS and nobody said anything to him so he left. TWO HOURS? He didn't have the common sense to come inside or maybe call? We do not have a building with tons of windows so I am not looking for him. I still have gotten no response from my email I had sent weeks ago. Horrible service!! I cannot believe how unprofessional they are. Would NOT recommend to anyone. D&D Plumbing and Heating is who I went with after and I will give a SHINING recommendation to those guys.

    Robert Gonzales

    The tech was knowledgeable and informative and was able too explain what he had found wrong with the system. I do have background in AC/Heating untils so I had a pretty good idea what was going on and he didn’t try to over diagnose the problem. Afterwards I’d asked for a written report for my realtor and the report was emailed to me from their office before the technician had left the drive. Highly recommended.

    Zunna Box

    Had been having trouble with my furnace since the first time I used it.It would trip the breaker after about 4 to 5 minutes of running.Aire Serve sent out repair Tech (ED Johnson)he took a look at it and made repair .It now works great.He was very courteous and explained the problem.I would recommend using them with service like that.If you are having trouble ask them to send him out. Thank You ED

    Sharon Wesley

    We were very pleased with the service we received yesterday. Sergio was pleasant, friendly and very thorough in assessing our problem. Would certainly want him again if in need of your services. Thank you!

    Pam Brasher

    Air conditioner broke at our rent house and our renters had newborn twins who had just been released from NICU.
    Called numerous companies but none would work me in. Aire Serv was out there within 30 minutes and got everything fixed.
    Highly recommend and will be using them for all our heating and cooling needs.

    Todd Ockert

    We called to have our system serviced prior to the warm weather. They were very responsive and reasonable priced service.

    Denette Reeves

    Was very fast. You need a ac company THIS is the company to call. My AC went down for 3 days. I called this company first thing Monday morning and she set me up for that afternoon. At 10 (2 hours) later the service man called and told me he would meet me in a hour. He was here!!! He done a great job and didn't take long before it was fixed. I give this company and employees a 5 star for Professional, friendly, and knowledgeable. Why to go!!!!

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload