West Austin Air Conditioning

Caleb has fixed numerous things at our personal home and at our rental unit. He even made it to our house during the ice storm in Austin to check on a fire in our unit in the attic. Cannot recommend this company enough!

So glad I found this business. Surprised I could get them to come out to check my AC since weather consistently hit 100’s, when everyone is calling for repair. Came out and were able to fix my AC the next day. Legit local business that cares about service and their reputation. Hesitate to write such a positive review because they will be busier next time I need them, oh well, pass it on.

West Austin Air Conditioning responded to my request in a timely manner when the larger companies would not even return a phone call. Their communication was excellent and worked with me to come to the house despite the ice and snow. The technician was very knowledgeable and repaired my heat pump. He explained the problem and did not charge for unnecessary repairs. I highly recommend this company if you need heating repairs.

We manage several properties. Caleb and his team save us time and money by providing knowledgeable guidance and doing the job right the first time.

They are great would highly recommend them, very friendly, fast service, our a/c heat went out during the summer and they came out and replaced our unit fast explaining everything, and how to use it and the difference in units to make sure we got the appropriate one to fit our needs.

Extremely pleased with the sevice received from West Austin Air Conditioning. Very professional and a pleasure to work with. They sold and installed our American Standard Air Conditioner. Their price was fair, and they met all of the deadlines that we agreed too. Very comfortable with their ethics which is in short supply in this industry. I highly recommend them for your air conditioning/heating needs.

West Austin air conditioning did an amazing job !! In the beginning of our project they heard us out and made suggestions on which units we would need . They were very professional, knowledgeable and informative and great to work with the entire process. They installed a total of four units in our warehouse space and then another two units in my husbands studio . The installation was surprisingly fast and went very smoothly We couldn’t be happier with West Austin Air and if we have any future projects we will be sure to give them a call .

Caleb and his team at West Austin AC were great. They came out right away and fixed our frozen drain line. They are very professional and reasonably priced. They also do a maintenance service 2x a year for me to keep things in check. With these hot Texas summers, keeping my AC in top shape is very important! Will definitely use West Austin AC again.

Communicated with us throughout this entire weather ordeal until they actually had a break in the weather and arrived. We had to use the emergency heat setting until they could service the unit. Everything checked out fine and the outside unit started up with no problem once it thawed out. Only charged us for a service call and nothing else. We will only use and recommend West Austin Air Conditioning. Thank you to Jennifer in the office and Caleb our service specialist. Everyone we have dealt with is top notch!
Thanks again,
The Fivecoats

Used this company to clean ducts, was told entire unit and ducts needed replacement. What I thought was going to be a cleaning, ended up being a very expensive total replacement. They did show up on time and did repair, but fell short of completing correctly. The workers rushed the job as it was the week end, they were missing a part left to get it with out informing us, Left a bit of a mess. They did return and again left with out talking to us. After they were finished. They were in and out because they replaced an entire unit and ducts, so we did not realize the left upon an exit. I went to check work and many things left not professionally finished. Wires left hanging out of attic, supplies and trash left behind. I would not have known if Ihad not crawled in attic myself. Called owner Caleb, he returned and finished the job. This was over a $10,000 replacement, so we expected it to be done correctly. We do not run this unit often as it is upstairs, so in October several months after replacement, my father returned to our home from hospital surgery, we went to run unit and there again was a problem on brand new unit? Very frustrating and expensive lesson. Caleb did repair, but only after a night of having to deal with no air and my father in a hospital bed needing comfort. Caleb is professional, friendly and I believe honest, however those he contracts do a rushed, messy job.