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    Ken's Heating and Air Conditioning Reviews - 13

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Barbie

    Ken's has taken great care of us for years! Our AC went out yesterday at 4:40 while the temperature was 104. They had us back and cool before 2 PM today! We will have them replace our unit in the fall since it's 19 years old but at least we are not suffering now. Highly recommend Ken's

    Allen DeFelice

    The staff is very professional. Showed up on time they said they would. They did a great job fixing my AC didn't take them long either.

    John Lockman

    We use Ken's for regular maintenance and recently had them install a mini split. Always on time and they do great work.

    J East

    Ken's did a complete AC install, inside and out. The technicians were highly professional, courteous, well trained and they left NO mess! I would highly recommend (TWO THUMBS WAY UP) Ken's for HVAC work in the Burnet, Marble Falls and surrounding areas! I will definitely first evry time!

    Brian J

    I am an A/C contractor in Marble Falls as well (All About Air). I send any work that I'm too busy for to Ken's. I've personally seen there work so I know the quality they provide. They are knowledgable, fast, and provide top of the line quality. This is the only company around that I trust enough to send one of my customers to when I'm too busy.

    Mark Bradford

    5 Stars to Kens Heating and Air in Marble Falls TX.

    I purchased a premium York air conditioner 3 years ago from a different AC company. It was working with the exception the thermostat displayed Error Faults 3 to 5 times daily. Even with all the error faults it still kept on cooling my house. But 2 or 3 times a year it would stop working completely and I'd have to call the original installer (Not Ken's) to perform warranty work. He would scratch his head because he couldn't find anything wrong and than reset the system which would work for a few months and considered it fixed. He quit taking my calls. I had a few other AC technicians out to trouble shoot my AC unit without success.

    Finally I called Craig Schooler at Century A/C Supply and explained my situation. He referred me to his top company, Ken's Heating and Air in Marble Falls. I live in Austin TX... Ken Goad, his technician, and Craig (the York Rep with Century) all came out and spent over 5 hours trouble shooting the entire system. They finally discovered the original company I purchased it from had messed up and wired the system incorrectly. After 5 hours, my system was fixed!

    With their many years of experience, Ken's Heating and Air was the only company that took the time to diagnose my AC correctly and fix it. If you ever have an AC problem or need a new AC installed, I highly recommend Ken Goad and the staff at Ken's Heating and Air as the only AC company you should call. Any company can sell you an AC, but very few can actually fix it if something goes wrong.

    A big thank you to Ken at Ken's Heating and Air and also to Craig Schooler, the York Rep with Century AC Supply. Job well done!

    Mark B

    Carol Barton

    I called on Sunday around noon & the technician on call arrived in about 30 minutes & quickly diagnosed the problem & fixed it on the spot with a new part. He was very courteous & professional. It was a very good experience.

    Sean Tonning

    Trust is a thing when choosing. I rolled the dice on this guy. Good roll. Trust him. Loyal now.

    Mary Ann Plumley

    Always on top of helping you out. Quick service that's always the best. Even after hours on the weekends.

    Michael Shaw

    Very friendly, knowledgeable and experienced technicians with very good prices.

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