Kylie and Derek 2.0 really made all the difference in the customer service experience. They acted fast and were so incredibly helpful. Derek was very knowledgeable and was comfortable answering any and all questions I had about my unit and the issues we experienced. Absolutely recommend 3-D!
Great Service and when you have an emergency they are actually there to help immediately! After being treated so well by 3-D Air I will use only them for my home. Thoroughly checked my system and so professional & knowledgeable too š
This is truly a five-star company! The owners are honest and forthright and completely trustworthy. First, a big thank you to Michael! He spent hours working through the spaghetti system of wires to fix and update our downstairs system- truly went out of his way to make sure every detail was correct. The team installed a new Trane system upstairs where I now wish the master bedroom was because the air is so cool and clean. I highly recommend the extra spend for the Halo air cleaner and Honeywell air filter. The amount of dust in our home has plummeted since and we couldnāt be happier unless it was all free. Our thermostat is set higher, the electric bill is lower, and our home is cooler and drier than ever. Thanks again to the whole team at 3-D Air.
Noticed my 12 year old unit was struggling to keep the house at the proper temp during the day and having a really hard time cooling it down in the house at night to sleeping temperatures. 3-D Air came out the same day i called them(Friday), quoted me and EXCELLENT price on a new system, and was back out at my place the very next morning at 6am on a Saturday to install. Had me up and running by 1pm. The A/C system in the house has never worked better then it does now. I could not be more pleased! The installers were very knowledgeable, very personable and honest, did a better job then the original builder did and they beat all the other bids by far and offered more and better equipment at a better price. I would recommend them to anyone considering getting A/C work done or a full re-install or new install. Thanks 3-D Air, you have a new customer for life!!!
I came home from a weekend away and found the AC system not cooling. I contacted 3-D through their website and called them monday morning to confirm they had gotten my message. Although their schedule was full they managed to respond mid day and get my unit back running. Their service tech Justin was responsive to my situation and explained the issue. Very professional and honest service from a local company is always a plus. Getting the house cooled down before Momma gets home from work PRICELESS Thank you
They came out this morning to look at my dehumidifier because they installed it upon my move in. Well Iāve had 3 services on my a/c unit & each time Iāve been told that my dehumidifier doesnāt work. No lie, the tech that they sent went into my attic, came down looked at my thermostat, went back into the attic, went outside to the electrical box, went into the attic, and came back down. Then told me that it was switched off in the electrical box and now itās working fine. And I paid $95. All for 38 minutes. Well guess what the dehumidifier is on but the amount of humidity in the house has not changed. When he left it was at 64% & now at 2:15 pm itās at 66%. Now, I know nothing about a/c units or dehumidifiers but I do know that after paying $95 that it should be working better this afternoon than this morning. Iāve called to no avail, but Iām going to give them the benefit of the doubt that this will be corrected.
I am so thankful for this company! Called on a very cold Saturday when the heating went out and they were there within the hour. The guys were super nice, knowledgeable and amazing!
After getting the run around by two other companies, I contacted 3-D Air and and was able to have someone at my door the next day. I need one complete unit replaced and another unit on it's way out. I told them I wanted both units replaced for one larger unit. I was informed that I would need ducts replaced and some minor other work done to make that happen. I told them how much I was looking to spend and they were able to keep everything in that price range. On the day of installation, they respected my home, put down items to keep my house clean, and picked up as they worked. I would highly recommend this company to everyone.
A M Campbell
Kylie and Derek 2.0 really made all the difference in the customer service experience. They acted fast and were so incredibly helpful. Derek was very knowledgeable and was comfortable answering any and all questions I had about my unit and the issues we experienced. Absolutely recommend 3-D!
JoDell Stansel
Great Service and when you have an emergency they are actually there to help immediately! After being treated so well by 3-D Air I will use only them for my home. Thoroughly checked my system and so professional & knowledgeable too š
E Smith
This is truly a five-star company! The owners are honest and forthright and completely trustworthy. First, a big thank you to Michael! He spent hours working through the spaghetti system of wires to fix and update our downstairs system- truly went out of his way to make sure every detail was correct. The team installed a new Trane system upstairs where I now wish the master bedroom was because the air is so cool and clean. I highly recommend the extra spend for the Halo air cleaner and Honeywell air filter. The amount of dust in our home has plummeted since and we couldnāt be happier unless it was all free. Our thermostat is set higher, the electric bill is lower, and our home is cooler and drier than ever. Thanks again to the whole team at 3-D Air.
Chris āXAoPiLLzā Barrows
Noticed my 12 year old unit was struggling to keep the house at the proper temp during the day and having a really hard time cooling it down in the house at night to sleeping temperatures. 3-D Air came out the same day i called them(Friday), quoted me and EXCELLENT price on a new system, and was back out at my place the very next morning at 6am on a Saturday to install. Had me up and running by 1pm. The A/C system in the house has never worked better then it does now. I could not be more pleased! The installers were very knowledgeable, very personable and honest, did a better job then the original builder did and they beat all the other bids by far and offered more and better equipment at a better price. I would recommend them to anyone considering getting A/C work done or a full re-install or new install. Thanks 3-D Air, you have a new customer for life!!!
william spaniel
I came home from a weekend away and found the AC system not cooling. I contacted 3-D through their website and called them monday morning to confirm they had gotten my message. Although their schedule was full they managed to respond mid day and get my unit back running. Their service tech Justin was responsive to my situation and explained the issue. Very professional and honest service from a local company is always a plus. Getting the house cooled down before Momma gets home from work PRICELESS Thank you
Naren Chauhan
Derek provided excellent service with diagnosing the problem with my AC and damper system
Sharon Dennis
They came out this morning to look at my dehumidifier because they installed it upon my move in. Well Iāve had 3 services on my a/c unit & each time Iāve been told that my dehumidifier doesnāt work. No lie, the tech that they sent went into my attic, came down looked at my thermostat, went back into the attic, went outside to the electrical box, went into the attic, and came back down. Then told me that it was switched off in the electrical box and now itās working fine. And I paid $95. All for 38 minutes. Well guess what the dehumidifier is on but the amount of humidity in the house has not changed. When he left it was at 64% & now at 2:15 pm itās at 66%. Now, I know nothing about a/c units or dehumidifiers but I do know that after paying $95 that it should be working better this afternoon than this morning. Iāve called to no avail, but Iām going to give them the benefit of the doubt that this will be corrected.
Kelley Ackley
I am so thankful for this company! Called on a very cold Saturday when the heating went out and they were there within the hour. The guys were super nice, knowledgeable and amazing!
Scott Karpowicz
After getting the run around by two other companies, I contacted 3-D Air and and was able to have someone at my door the next day. I need one complete unit replaced and another unit on it's way out. I told them I wanted both units replaced for one larger unit. I was informed that I would need ducts replaced and some minor other work done to make that happen. I told them how much I was looking to spend and they were able to keep everything in that price range. On the day of installation, they respected my home, put down items to keep my house clean, and picked up as they worked. I would highly recommend this company to everyone.
Jeanette Hejl
This company fixed an on-going AC problem that no other company was able to diagnose and repair.