ETR East Texas Refrigeration Air Conditioning & Heating

Austin D. was very professional, friendly, and helpful. I have used ETR for a couple of years now and will continue to use them. I highly recommend them.

Excellent service as always. Will definitely call them again.

Whitney was courteous and helpful when I called. Tyron came out the same day and both of them kept me informed of when he would be arriving. He was friendly and knowledgeable and got it cooling right away! We will definitely call them again if needed!

Technician was polite, respective and informed me of everything that needed to be fixed. He was confident in his work and gave me all my options up front before beginning repairs. Many times women are taking advantage of and not given options! Not with Dylan, he treated me as he would want his mother or wife to be treated.

Jesus and Cameron were a great help when my AC went out after the recent storms and got me up and running ASAP!

LARRY SMITH WAS VERY PROFESSIONAL, EXPLAINED ALL THAT HE DID AND ANSWERED ALL QUESTIONS I HAD. GAVE ME ADVICE ON DOING WHAT I COULD TO SAVE MONEY WITH INSTALLATION OF FILTERS, ETC. VERY POSITIVE EXPERIENCE.

Ryan, my service technician was great. He was very, very professional and worked quickly to make my repairs. He was very patient with me and my ability to try and pay with an expired cc. Thanks 🙏 ETR for hiring great staff and techs!!! Faye Ling

Gilberto came out and did my maintenance today. He was very friendly, polite, and seemed to enjoy his job! He recommended some switches be installed in case of flooding of our unit. He installed those today as well! I emailed the company to have him come out and do our maintenance every time! Thanks Gilberto!

Happy with this company. The technician Anthony was really friendly and knowledgeable

Dylan Wall called and texted that he was on his way. Very personable and knowledgeable about his job. Answered all our questions. We will continue to use ETR for all our HVAC needs

Thanks
Doug and Nancy