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Simmons Heating & Cooling Reviews - 38

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Summer Hunt

Christopher helped get my AC running again. I liked that we had different options to fit our budget. He was professional and very sweet to my daughter. I was incredibly grumpy sitting in 90° weather for several hours will do that. I’m sorry, Christopher you’re my hero. I highly recommend this company.

Emily Taylor

Joshua and Dustyn were on time, professional and worked quickly. They came out on a rainy day, short notice, we had an issue with our unit and they were very quick to find what was wrong, brainstormed a method of fixing it and made it easy to understand what it was that needed to be done. I can’t recommend Simmons enough. A company is only a name at the end of the day but it’s their workers and the way they treat their customers that make that name stick out. Simmons, y’all have extraordinary workers (I’m talking about Dustyn and Joshua) and y’all should be proud to have them.

Richard Brown

They were very punctual, arriving when they said they would. They performed as I would expect a five star company to perform. Chris was very knowledgeable and explained each problem found and what it would take to repair. I was very impressed that on his first visit Chris found a very serious electrical problem and would not leave before taking care of the problem for fear that it could cause a fire. Definitely will use again and highly recommend this company.

Brian

Simmons was called because my original A/C was not working correctly. Chris had a team come out and the diagnosed problem was a leaking coil in my attic. I chose to have a new A/C installed. During the installation process, I learned that the previous installer did several shortcuts and mistakes that led to a premature death to my A/C. Chris shared that Simmons does not take short cuts, so the A/C units they install last longer. I also learned they use a better brand.

Chris was the main supervisor. I was impressed with his knowledge and professionalism. He also used Wade in leadership who also did well. During the installation, Ty cleaned and sanitized my air ducts. My wife and I were especially impressed with Ty because even though he is very young, he did an excellent and very thorough job. He showed before and after pictures of our ducts.

I put myself through college to become a teacher, so I am very familiar with different construction trades. Because of my construction experience and training as well as my observations watching the installation, I am very impressed with the work Simmons did. I am also confident my system will now give me many years of service because Simmons does not cut corners. As a side note, I learned that my across the street neighbor had previously used Simmons to repair his problem that two other people could not fix.
The bottom line is that if you want professional A/C work using high quality units, Simmons would be an excellent choice. They may cost a little more, but how much is peace of mind worth to you? Even though I opted for an upgraded unit, I am already noticing how quiet my new system and expecting I will save money in the long run. I now am recommending Simmons to friends.

Mickie P

We called Simmons Heating and Cooling because our AC was not cooling. The Technician arrived on time, was very polite and professional. He had our AC cooling after replacing a part in a very reasonable time frame. I recommend these guys. Very knowledgeable and nice guys.

Kathy Rathbun

I had a huge problem with a leak in the duct work in the attic. Technician Chris Jones came out identified what to do to fix the problem. He was professional, courteous and a pleasure to work with. I would highly recommend he and his company Simmons AC.

Tatiana Ortega

We were given a heads up when the tech was about 30 min away which I appreciated! He was very professional, respectful and so nice to my curious children with their questions and just being in the way. Also so nice to my cats wandering around him. He got water on my floor in which I tried to clean up but he refused to let me saying “oh no, I made the mess.. I got it!” 10/10 service! Will definitely recommend and use for future needs.

Zayne Neely

Simmons Heating and Cooling came out to my place due to my unit freezing up and not cooling the house. They found a leak in my coil that was leaking Freon. They offered multiple packages to get me up and running. I chose to have my unit replaced due to the age of my unit and the longevity it would give me. They ordered my new unit and had it in within 3 days. To get me by until they could do the change out, they recharged my Freon and had my house cooling! Great Godly men and great service. Thank you Chris the technician who came out day one, and thank you Wade for the installation of my new unit.

Virginia Mayo

Just had a new AC unit installed. Had the opportunity to deal with different technicians and they were all very professional. I highly recommend this company for all your AC needs. Thanks for a job well done.

John Lewis

Arrived earlier than expected, very professional. Took the time to explain my options, made sure I understood them. Quickly repaired the unit and got my cooling system back up and running. Will definitely use them in the future.

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