Metrocrest Air Conditioning

WOW! Experienced and top notch customer service!!! I have used Metrocrest AC for the last 20 years and this review is well overdue. I have never dealt with another service provider of any sort who has the total package like Dave with Metrocrest AC. I called him the first time in the dead heat of summertime in the middle of a 100+ degree week and he was able to squeeze me in last minute. He came out and replaced a motor capacitor for me on my outside unit after I had another company come out and tell me I needed a whole new unit and at the very least, a new fan motor. Dave saved me hundreds of dollars on that first trip and we've used him ever since.

Here it is the dead heat of summer once again (20 years later) and Dave still showed up the same day and got us fixed up!! There are not many companies you can call where the owner is the one who shows up every time to work on your issues. Especially an owner that provides multiple options and detailed analysis of the problems without trying to up-sell you unnecessary equipment. Dave is the man and continues to impress after all these years. Kudos Dave for the honest and dependable company that you've created. I only wish other service companies could use your template for excellent customer service!!! Keep doing what you're doing!!!!

Dave was wonderful! He responded to my call right away and came out the same day to check my system, which was leaking water at the time. He did the repair quickly and efficiently, was pleasant, and was clear in his explanations. I highly recommend Metrocrest Air Conditioning!

Dave has provided heat and air conditioning maintenance and repair services for us since around 2007 at four different locations. He is prompt to take phone calls and respond to phone messages or texts. He is reliable, keeping his appointments and finishing the service calls. Dave's professional demeanor is a plus. He is pleasant, to the point and communicates clearly. He knows how to solve problems. He doesn't do just the minimum to get by, and will point out other issues he discovers when servicing equipment. However, he is quick to tell you when you do not need to have services performed also. It is the right balance of honest business transactions that builds trust between a customer and a service provider. We recommend him to our family and friends without hesitation.

I recently had an issue with my AC and called Dave with Metrocrest and he was able to come to my home right away. Before arriving, questions were asked to see if there was something that homeowner could fix, i.e. filter change, to see if service call was even necessary---very trustworthy and not out to make a fast buck. After arriving he quickly diagnosed the problem and made the necessary repairs. I have used Metrocrest in the past and will definitely use them again. Very professional, efficient and friendly service.

Best hvac service. Readily available and competitive pricing! Metrocrest is an awesome hvac company to our business. Dave is knowledgeable and so helpful. Will use for all ac and heating needs!

Dave serviced our two AC systems today everything was good to go for the summer. We have used Dave for many years. He replaced one AC unit and a new gas furnace in the past. We are very pleased with his work. He is honest and trustworthy. We plan to use him to replace our second AC next year.

Dave came in listened to the problem them properly addressed it and fixed it all in under 30 minutes. arrived earlier than quoted, called ahead of time to let me know he was going to be arriving early. excellent service. He had the part on-hand for a quick and efficient fix.

We have used Metrocrest Air Conditioning and Heating services for many years. Dave is always responsive and we feel he provides us with an honest assessment of the issue. He recently replaced the air ducts in our home (almost 40 years old). The job was completed timely and no mess afterwards. We trust Dave completely with our air conditioning / heating needs.

Incredible customer service! Top notch experience from Dave at Metrocrest Air Conditioning.

Dave is honest, very professional, and his expertise in the air conditioning field is second to NONE! Can’t recommend their services enough if you have any problems with your AC units give Dave a call and he will take care of you!

Dave is amazing! Every single time I call him, he comes right away and solves my problem. Every. Time. He’s friendly, courteous, knowledgeable and his rates are very competitive. He is far superior to the big box A/C companies! Texas summers require a great A/C repairman on speed dial and Dave is my guy.