Integrated Mechanical and Electric Services, LLC

We used IME Services to install our new HVAC system in 2020. They were fantastic to work with and had great price and workmanship. We have not had an issue with our new unit (or the new duct work they installed). Then yesterday a snake decided our AC unit was a terrific place to hangout and lost his fit with the AC blades. I called IME immediately to see how to clean my AC unit and if it was possible for someone to come and check it to make sure there was no damage. They sent Dillon out at 8am the next morning who CLEANED and inspected my AC unit. Dillon was professional and efficient cleaning my unit and inspecting it. Thank you so much Dillon for your great service and saving me from having to get the snack pieces out of my AC!

Excellent service. Kyle was very informative and helpful in defining the needs for our systems. Was pleased with the price, speed and service. The installation crew (J,Oscar and José) was very easy to work with. If your AC is giving you a hard time call IME, you will not regret it! Thank you very much guys !!.

Kyle was very professional and pleasant to work with, I've shopped around for more than a year and couldn't find a better value with quality and price like the one IME is providing, I will definitely be returning to them with my next home.

It's been 8 months after installing 2 systems and everything still running great.. Also saved an average of $100 on my monthly electric bill during the 2020 summer.

We just replaced our 20 yr old system and couldn’t be happier. Amazing service along with excellent prices. Kyle was our go to during the entire process and was very attentive and customer focused. He was there throughout the entire process. Yoshua was our tech and didn’t disappoint. He was very knowledgeable and meticulous with his work. Please call them before any HVAC project. You will be very thankful as we are.

Excellent company! From the time Tyler came to our house for a quote, through the final inspection, everything was great. I had them replace both of my ac/furnace units.

Prices are very competitive, products are top notch and installation was smooth. The installers were very hard, were open to answer all of my questions and cleaned up their work space very nicely.

Tyler was very responsive throughout the process and even after the process he was timely in my follow up questions.

I would definitely use them again and will refer them to anyone needing a new ac/furnace.

We used IME to replace heating and AC systems at my home. Overall experience is amazing and very professional. Kyle was my primary contact with IME, he is really amazing from beginning to conclusion. It was a pleasant surprise when he called back after the install and came over to check to make sure the job is done well. Best of all, their pricing is much more reasonable than 5 other bids I got..Thx IME !!

Jake was very detailed and knowledgeable. He presented himself with honesty and integrity. He gave me the estimate within a few minutes and allowed me time to think about the proposal. I never felt pressured to make a decision. I felt at easy with the information that was being given by an experienced air conditioner personal. Furthermore I would recommend the company and him of course. Thank you

This is our second Lennox unit from IME Services, and it went just as smoothly as our first one.
Tyler did a great job on reviewing our needs and providing a very competitive quote.
Juan and his installation team did a great job on installing our new AC/Heater - he was professional and did a great job with clean up.
I am very happy with the experience for both of our units and would recommend you give them a try!

Jeremy came out at 7am to fix our AC unit during 100 degree weather. He went above and beyond to obtain a part that was out of stock in the area. Not only was Jeremy transparent and informative about the AC malfunction, but he walked me through what was needed to be done in order to get the unit back up and running. 100% recommend this company- customer service is great, price is great, and the employees are very friendly and trustworthy.

EDIT:

So moved to a new house in West Frisco. Again inherited an old HVAC system and again I reached out to Kyle at IME. Once again they beat every estimate significantly. And having worked with them before compared to the others I called it was a no brainer. They also carry American Standard now so I was pretty excited to have that option. Great service, install crew was on time and professional. It sucks buying two HVACs that close apart but happy with both systems.

ORIGINAL REVIEW

So my AC started blowing warm air. I called the big guys on the commercials and they sent over a sales man trying to sell me a new a system and even their quote for fixing was twice as high as the average price when I googled the issue.

Luckily I called around and IME was great. I saw them as a reference on Next Door and they have good reviews for an AC company. Kyle was great to work with. They quoted me less than half the price to fix and they gave me an amazing deal to replace the whole system. With it being 12 years old went for the full system replacement. There crew was professional and efficient. Got there promptly on time at 8 and they were done replacing systems and by 3. Then after the job was complete Kyle came by to inspect the work. Feel good with these guys

Not only did I get it half price but also got a Lennox system with a 10 year warranty on the parts, which if you do your research will find good things.